Telecoms Busting Loose in 2023
Analysts believe 2023 will be an exciting one for telecoms and their customers.
Experts in this field predict 5G use cases will finally materialize and start delivering on the promises first promulgated years ago.
5G is expected to be developed sufficiently enough in 2023 to give a major boost to IoT and massive connectivity of devices.
The importance of IoT comes from remote access capability to base stations and data centers. Most players in the telecom industry are expected to increase the adoption of IoT to exploit the benefits bestowed by the technology.
An enabling role for providing IoT infrastructure, which the telecommunication industry is best positioned to deliver, will allow the carriers to structure their own IoT services and offer them to the ever-growing IoT market.
The general consensus is that the fact that players in the telecom industry are also carriers of internet connectivity implies that the industry will play an enabling role in implementing and deploying IoT.
Artificial intelligence (AI) is another forecast major telecom trend for 2023. AI can detect network issues, perform self-repairs, or safeguard networks from fraudulent activity.
AI can also predict usage and behavior patterns in equipment operations or customer interactions. Therefore it can help improve a more efficient resolution of potential hardware defects or customer problems that can influence the user experience.
AI technology can automate tasks, improve decision-making, and provide personalized services.
More chatbots and virtual customer assistants are on the way and expected to dominate telecom AI trends soon.
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