Technology impact on Employee Experience

Randstad US and future workplace’s study point out that one who recruit and interview candidates on behalf of your company and client had noticed a trend. They noticed that they have more question about a technology. Technology has begun to play a bigger role in candidate’s decision to pursue a job. 

There’s no doubt that technology is an important part of the employee experience and key to stay competitive in the talent market today. Employers need a balance between delivering the tech- forward experience that candidate crave without losing the human touch over- reliance on one or the other is not viable in the long term.

Technology has caused significant disruption in people management and employee experience a whole. Below are a few of the most awe-inspiring cost.  

Human Bots

AI Has extensive application in the recruitment process and candidate experience. The iterative screening process are taken over AI. It provides a personalized and extremely human like interaction with prospective candidate. Smashfly’s AI Sends follow up and reminders to the candidate more efficiently and accurately then ever human HR personnel. This makes candidate feels they are highly valued in a company.

Balance Technology Overload

In today world, technology has made its difficult for managers and employees to disconnect from workplace after hours. This makes them act too quickly. It is leaders’ duty to encourage employees to slow down and collaborate. They should be conscious of their own habits when it comes to technology use in workplace. 

Learning and Development

Online learning platforms like udemy and courser provides learning and development. This helps in developing a dynamic learning environment in organization by making the learning platform are also using gamification the use of badges social leaderships board etc. to achieve momentum in their learning initiatives. This helps employees to experience learning more as an organic process. Augmented reality fits itself into purpose by providing real-time instruction and helping to expedite on the job training. 

HR Helpdesk.

HR bots are being widely used by organization to not only attend to these helpdesk quires but also to engage and understand the well-being of the employees. For example, Genpact uses AI Enabled chatbots to help in their HR Self- Services and employee engagement. They also use analytics and ML to interpret the communication pattern to predict performance and preempt attrition. 

At the end of the day, it is about balance technology needs to be a central part of the employee experience today. It will allow employers to keep pace with the new work force’s digital driven expectation and be instrumental in keeping increasingly global and distribution team more connected and on task.