Technology has transformed the travel and hospitality industry to a great extent

Technology has transformed the travel and hospitality industry to a great extent. Customers are spoilt for choice when it comes to convenient options for booking their flight & hotel rooms. Today, a slew of apps and sites provide a range of automated services whereby customers can view, edit, modify, and book their flight tickets, taxi services and hotel rooms with ease from any location and at any time of the day.?

Surprisingly, banquet facilities booking still remains stuck in a physical age. Customers have to personally identify hotels, banquet rooms, contact the staff during office hours, provide a list of detailed requirements, follow up for availability, make tentative booking, pay advance, receive confirmation and only then start planning the event. This process is time consuming and harrowing for customers, often dragging on for days, with many uncomfortable twists and turns along the way, leading to frustration and customer dissatisfaction.

On the supply side, hoteliers rue that their beautiful banquet rooms lie vacant even as customers desperately search for suitable venues to hold their meetings and events. The other problem is the lack of information about banquet performance, limiting their ability to develop suitable growth strategies.

Banquet automation solutions like bookbanquetroom.com solve these issues for customers and hoteliers alike. They are responsive and functional across virtually any device with an internet connection.?

Benefits to customers include,

24x7 remote booking: No longer do customers need to worry about time-zones, untended email ids and having to call during the hotel’s working hours. These platforms enable customers to book their meeting and event requirements from any location at any time of their convenience.

Live availability of inventory: The booking engines display inventory in real time. Their ability to interface with the sales and catering calendars, make it a truly seamless experience for customers.?

Instant quotes & confirmation: Customers get to see all available options with specifications and prices for the dates they have in mind. All they need to do is select the most suitable option and they get their confirmation immediately. What’s more, payment integration with the hotel’s payment management system ensures customers can make the required payment online and be assured of their bookings.

Customization: No two meetings are the same, no two weddings are the same and this holds true for all banquet requirements. On automation platforms, customers now have the option to personalize their requirements to their specific needs right at the time of booking itself, saving them the effort of constantly having to remind the hotel staff to ensure every little detail is covered.

Hassle-free Experience: Automation eliminates miscommunication, loss in translation or errors due to language barriers. It doesn't matter whether the customer is looking to book a meeting room for 10 people, or busy trying to figure out arrangements for a 2000+ people gala dinner. Booking engines makes this a pleasurable experience and helps them get the job done in a matter of minutes.?

For business owners, they manage banquet bookings effectively, minimise tentative and waitlisted bookings and increase efficiencies. Hence saving manpower costs, increasing reach & enhancing profits.?

Better Customer Experience: Customers can book banquets in real time from any location of their convenience and complete their entire process with a few clicks.?

Better Manpower Utilization: Sales teams are now empowered to focus on their core tasks. All information is now available to them on the go and they can update the same from any location, using their smartphones.

Increased Revenue & Profitability: Through optimum utilization of banquets, reducing manpower and increasing customer satisfaction, both revenue and profits get an instant boost.?

Easy Integration: Well documented API easily connects with the hotel’s POS & ERP systems, reducing the booking process by days or weeks, thus saving hours of searching, configuring and booking, and improving margins on every event.

Instant Reports & Analytics: Hotel executives gain an extensive library of standard reporting formats along with options to pull out customised reports helping hotels make informed decisions on pricing and performance from banquet bookings.

In this manner, booking engines make the banquet booking process more intuitive for customers and a growth engine for hoteliers.

Automated banquet booking is a system that uses technology to automate the process of booking and managing reservations for banquet halls and event spaces. It typically involves using a software application or online platform to streamline the process of finding available banquet spaces, checking availability, and booking and confirming reservations. This can include features such as calendar integration, online payment processing, and real-time updates on availability.

Some benefits of an automated banquet booking system include:

Easier and faster booking process for customers

Increased efficiency and reduced workload for staff

Increased accuracy in booking and scheduling

Access to real-time data on availability, bookings, and revenue

Ability to offer online payments

Better customer communication and follow-up

Auto-generated confirmation and cancellation email

In summary, automated banquet booking systems are software solutions that allow venues, hotels and restaurants to manage their events and banquets more efficiently, by streamlining their booking process, tracking reservations, and managing their inventory, among other features.