Technical Support Engineer (Entry Level)

Roles & Responsibilities

Founded over eight years ago, the company is a dynamic and forward-thinking technology startup that has rapidly made its mark in the market. the company was established by a dedicated team of industry veterans, each with over five decades of combined experience in the field. Having successfully transitioned from a large telecommunication organization, they set out to create an enterprise that truly delivers cutting-edge technology solutions.

They pride themselves on their diverse and impressive portfolio of clients, which spans a spectrum from government and private project tenders to leading banks. Their clientele entrusts them with their most critical technological needs, which is met with innovation, precision, and excellence.

Position: HSM Engineer

Role Overview

As a HSM Engineer, you will play a vital role in maintaining, administering, and supporting our Cryptography Key Management and Hardware Security Module (HSM) operations. You will also assist in Windows, Unix, and AS400 operating system security tasks. This position offers an excellent opportunity for those who are passionate about security and have some prior experience or relevant education in the field.

1. Work location: Various location, perm role - banking clients
2. Work Mode: Hybrid, shift work
3. Requirement: Able to shift 20kg security equipments with your assigned team.

Key Responsibilities

• Support day-to-day HSM key management requests.
• Assist in HSM maintenance and related tasks.
• Collaborate with senior engineers to explore upgrades and emerging technologies in enterprise encryption solutions.
• Participate in projects involving the deployment of encryption applications and services.
• Monitor and troubleshoot encryption services, providing timely support and resolutions.
• Contribute to annual disaster recovery exercises.
• Assist with security configuration management for Windows, Unix, and AS400.
• Support security configuration requests for these operating systems.
• Engage in projects related to security platforms and technology upgrades.
• Monitor and troubleshoot security-related issues, providing effective support and resolutions.
• Contribute to annual disaster recovery exercises.
• Work on security initiatives, offering technical insights and architectural consultancy.
• Collaborate with the team and vendors to conduct security gap analysis and propose solutions.
• Prepare and update management presentations with Cyber Operation statistics and key operational risk indicators.
• Offer assistance in various aspects of security operations as needed.

Requirements

• Bachelor’s degree in computer science, Engineering, Information Systems, or a related field.
• Minimum Diploma holders from a recognized institution, this is a must have requisite.
• 1 to 3 years of experience in network security, with a focus on HSM.
• Practical experience in deploying, configuring, and managing HSM, PKI, and Certification Authorities.
• Knowledge or experience in encryption solutions and server security administration.
• Familiarity with security standards and financial institution regulatory compliance.
• Strong analytical, technical, and communication skills.
• Ability to work independently and meet deadlines in a fast-paced environment.
• Capacity to build effective relationships and engage with stakeholders.
• A foundation in network security, such as CCNA certification or coursework in network security at a polytechnic or university, is a plus.

This junior HSM engineer position provides an excellent opportunity for those looking to advance their career in the field of security and encryption. Training and mentorship will be provided for candidates who meet the specified educational and foundational criteria.

Recruitment Manager: Shirley Chong Ai Ling ( Ning)

Reg R1325699

EA 01C3135