Technical Snafu

Technical snafus happen, even to the most technically inclined people. In our current virtual age, it's important to be able to navigate video conferencing and interviewing like a pro!

When I am prepping a candidate for a video interview, I always request that they download the appropriate software to their device at least the day prior to the interview whenever possible. Once downloaded, they can then do a quick test with me, or someone else to make sure everything is in working order.

Most everyone has a smart phone, and a tablet, and a laptop - one of these 3 devices should be able to get you logged into the meeting, even if you're having difficulty on another, unless there are issues on the part of the conferencing platform.

While Wi-Fi outages, or system glitches can't be avoided and are typically understood, arriving late to an interview or meeting because you didn't have the required software downloaded is inexcusable. How are you planning to impress when you aren't even prepared?

Important Tips:

1. Download or update necessary software well in advance of the video meeting/interview.
2. If you have never used the technology/platform, do a test-run with someone so you can familiarize yourself with volume controls, camera and other tools.
3. Log into the platform (TEAMS, Zoom, etc.) 5 - 10 minutes prior to the video meeting
4. If you experience issues when logging in, immediate contact the meeting organizer to notify them that you are experiencing issues and work with them to get the issues corrected.
5. When it is time for the meeting to start if you find you are still unable to connect, contact the meeting organizer, along with other meeting attendees to advise if you'll be a few minutes late or if the meeting will need to be rescheduled.