Technical Brilliance Dies in Toxic Teams

Technical Brilliance Dies in Toxic Teams

#1 Psychological Safety for Technical Teams?series

Want to know the fastest way to kill technical innovation? Create a culture where your smartest people are afraid to speak up. It’s like throwing a blanket over a fire, snuffing out the spark that keeps your team’s ideas alive.

We've all been there. You’re in a project meeting, and someone raises a critical concern only to be met with sharp dismissal – such as an experienced technical lead trying to surface a design flaw, only to be shut down with aggressive pushback. Like so many others, people quickly learn that staying quiet is the path to survival. Because when brilliance meets bullying, silence inevitably follows.

In high-stakes technical environments—or any team for that matter—toxicity isn't just damaging morale; it’s actively destroying the very innovation you're trying to achieve.

Uber’s infamous 2017 toxic culture crisis wasn’t just an HR problem—it became a technical catastrophe. When engineer Susan Fowler exposed how fear of retaliation kept technical issues buried, it revealed a pattern of system failures and mounting technical debt. Engineers couldn’t challenge decisions without risking their careers, resulting in a $5.2 billion loss and a legacy of compromised technical decisions that took years to unravel.

We've all felt that knot in our stomach during project meetings – when we spot the fatal flaw but calculate the personal cost of pointing it out.

Here’s the thing: If your team never challenges you, you've already lost.

In his provocative book The No 4sshole Rule, Robert Sutton exposes how toxic behaviours, especially from leaders, destroy innovation and drive away top talent. "The damage caused by these people," he writes, "is especially devastating in organisations where innovation and collaboration are essential for success."

The fix isn’t comfortable, but it’s critical.

We have to create environments where telling the truth is not just safe but celebrated. It may seem ironic, but building a culture of honesty transforms psychological safety from a soft skill into a serious competitive edge.

Are you the reason your team stays silent?


Want to win more clients and deliver projects flawlessly?

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Melanie Gleeson

Strategic Communications | Organisation & Culture Transformation | Bringing Brands to Life | Employee Engagement | Internal Communications

2 周

Toxic culture is the killer of everything - because it takes all the oxygen :-(

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