TechNews: Salesforce Summer '24 Release Highlights

Introduction?

Welcome to the June edition of our tech newsletter! Summer has officially begun, and for those of us in the Salesforce arena, that means exciting new updates. At Archima Solutions, we are thrilled to share the latest updates from the Salesforce Summer '24 Release. As your trusted Salesforce partner, we're here to highlight the key features and enhancements that can help you make the most of your Salesforce investment.?

1. Automation and AI Enhancements?

• Einstein for Flow: This innovative AI tool enables you to create workflows using natural language. Describe your desired automation, and Einstein for Flow will draft the workflow for you. For example, you can simply type “Create a flow that sends a notification to sales representatives when a lead is converted to an opportunity,” and Einstein for Flow will handle the rest.??

• Automation Lightning App: Centralize all your automation tasks with the new Automation Lightning App, where you can view flows, errors, and community-based links in one place.??

• Einstein Copilot: Now generally available, Einstein Copilot provides enhanced conversational AI capabilities and improved analytics to measure its adoption and usability. Developers can also create custom actions using Apex flows or prompt templates.?

2. Data Cloud Enhancements?

• Expanded Object Support: Data Cloud now supports more objects, including accounts, enabling seamless integration with Salesforce core objects. This is particularly beneficial for handling large volumes of engagement data.?

• Industry-Specific Data Models: Tailored enhancements like Connected Vehicle Visualization for Automotive and Integrated Care Management for Healthcare provide specialized solutions for different sectors.??

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3. Industry-Specific Features?

• Automotive: New features such as Connected Vehicle Visualization and Actionable Telematics Framework enhance driver safety and provide real-time vehicle status monitoring.?

• Healthcare: Enhancements in Integrated Care Management and Provider Network Management streamline patient care and provider onboarding processes.?

• Financial Services: Features like Einstein Copilot for generating customer account summaries and Transaction Dispute Management Enhancements streamline financial operations and improve customer service.?

4. Platform Improvements?

• Dynamic Forms Enhancements: New capabilities include adding custom fields and using blank spaces for better field alignment on Dynamic Forms-enabled pages, improving form customization and appearance.?

• Prompt Builder: This tool allows for the versioning of prompts and automatic grounding with record snapshots, simplifying the development of intelligent applications.??

5. Additional Enhancements?

• Slack AI: New AI features in Slack enhance collaboration and productivity by providing intelligent insights and automation within the communication platform.?

• Zero Copy Updates: These updates enhance data management by allowing seamless data sharing across different Salesforce applications without creating duplicates.?

• Flow Builder Enhancements: Improvements in Flow Builder, such as the ability to upsert records with the Create Records element, enhance the efficiency and flexibility of your flows.?

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How Archima Solutions Can Help?

As a certified Salesforce partner, Archima Solutions specializes in helping organizations leverage new Salesforce features to their fullest potential. Whether you need assistance with implementing Einstein for Flow, optimizing your Data Cloud integration, customizing industry-specific solutions, or need guidance on where to start, our team of experts is here to support you every step of the way.?

Conclusion?

The Salesforce Summer '24 Release is packed with exciting new features and enhancements that span automation, data integration, AI-driven insights, user experience improvements, and industry-specific solutions. These updates not only drive productivity but also empower users with smarter tools and more seamless experiences across the Salesforce ecosystem. Stay tuned as we explore these advancements in detail and uncover how they can transform your organization’s capabilities and success.???

For a comprehensive look at the Summer '24 Release, visit the Salesforce Summer '24 Release Highlights.

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