Tech Trends-Reshaping Future of Retail
Dr.N.H Mullick
Professor @ Jamia Millia Islamia | Teaching Business Policy & Strategic Management
1.???E-Commerce Friendly POS system -for integrating online and offline transactions, inventory and promotions across all locations and online stores.
2.???Machine Learning for Demand Forecasting-By optimizing demand forecasting with NLP and cascade models, POS data and data from external resources, exchange rates, market states, economic factors and others.
3.???Virtual Fitting Rooms – Use of Augmented Reality for helping customers in making choice of products.
4.???Data Science Based Personal Interaction- Personalizing the shopping experience by developing shopping profiles for certain types of customers through machine learning. Using NLP driven chatbots, communicating with visitors and providing them information about deals, recommendations, website navigation and order tracking.
5.???Staff free Cashier less stores -with the help of RFID Tags, Computer vision systems, machine learning, IoT devices and utilizing facial recognition.
6.???Voice Commerce- Artificial Intelligence and NLP with the help of Google Assistant, Alexa and Siri act as Consumer Voice Assistant. IoT devices such as smart mirrors and smart displays help in delivering product content in non-intrusive and helpful ways
7.???Robots and Autonomous Vehicles-for inventory management identifying misplaced item on shelves and also notifying staff when certain items are running low.
MBA INTERNATIONAL BUSINESS | JMI | 2023
3 年Thank you for writing such an insightful article.