Tech Leadership: More Than Just Metrics

The tech industry is all about moving fast and breaking things, right? But what happens when the thing that breaks is your team? The truth is, while tech is great at solving technical problems, it struggles with a big, messy human one: leadership.

Let’s talk about why growing leaders in tech is so hard, why it matters, and what you — yes, you — can start doing today to fix it.

Why Leadership Feels Like an Afterthought

Tech is built on results. Did the app launch on time? Are the servers running? How many users signed up this quarter? These are the questions the industry loves. But here’s the thing: people aren’t servers. You can’t just "optimize" a team like you can your code.

The challenges come from a few places:

• The speed factor: Tech companies grow ridiculously fast. One day, you’re writing code; the next, you’re leading a team with zero prep.
• Metrics-obsession: Success is measured in numbers, not in how well your team is functioning.
• Hard skills > soft skills: Knowing Python or Kubernetes gets rewarded; knowing how to handle a tough conversation with your teammate… not so much.

The result? Teams burn out, communication breaks down, and projects suffer.

When Companies Get It Right

Not all hope is lost. Some tech giants have figured out that leadership isn’t just about managing deadlines — it’s about managing people.

• Google’s Project Oxygen: Google dug deep to figure out what makes a great manager. Spoiler: it wasn’t technical skills. Things like listening, helping your team grow, and showing empathy made all the difference. And guess what? Teams got happier and more productive.
• Microsoft’s Culture Shift: Under Satya Nadella, Microsoft went from cutthroat competition to a culture of collaboration and curiosity. Leadership training focused on emotional intelligence, and suddenly, people were working with each other instead of against.

These companies didn’t just slap a bandaid on the problem — they invested in helping their leaders actually lead.

Why Leadership Isn’t “Natural” and Tech Needs Better Leaders

Ever heard someone say, “They’re just a natural leader”? Let’s call that out for what it is: nonsense. Leadership isn’t something you’re born with, like blue eyes or a good singing voice. It’s a skill you learn.

Think about it: nobody’s born knowing how to manage deadlines, handle conflict, or motivate a team. Those are things you figure out through trial, error, and a lot of self-awareness. So if you’ve ever thought, “I’m not cut out to lead,” stop right there. You are — you just need to put in the work.

Look, knowing your way around metrics is great. But if you can’t connect with the people behind those numbers, your team’s going to crash and burn. Here’s why focusing on people management is so important:

• Prevent burnout: A good leader notices when their team is running on fumes and steps in to help.
• Encourage creativity: When people feel supported, they’re more willing to take risks and share ideas.
• Build trust: A leader who communicates well creates a team that’s loyal and motivated.

At the end of the day, leadership isn’t just about hitting goals; it’s about making sure your team thrives while doing it.

How to Start Building Your Leadership Skills

You don’t need a fancy title or an MBA to start being a better leader. Here are a few easy things you can do right now:

1. Check in with your team: Not just about work — ask how they’re really doing. A simple “How’s everything going?” can make a huge difference.
2. Explain the bigger picture: Help your team understand why their work matters. People want to feel like they’re part of something important.
3. Model the behavior you want to see: Be the first to admit mistakes, offer help, or share ideas. Your team will follow your lead.
4. Delegate more: Trust your team with tasks and give them room to shine. It’s good for them and good for you.
5. Ask for feedback: Yep, even from your team. It’s uncomfortable, but it shows you care about improving.

The Bottom Line

The tech industry loves to focus on the "what" — what tools to use, what frameworks to learn, what the numbers say. But leadership is all about the "who." Who’s on your team, and how can you help them do their best work?

Great leaders aren’t born. They’re built — one awkward conversation and small win at a time. So start today. Talk to your team. Show them you care. And remember: leadership isn’t about being perfect; it’s about showing up.

Need help building leadership skills on your team or developing a stronger management strategy? I specialize in leadership development and organizational growth, helping tech teams bridge the gap between metrics and mentorship. Let’s work together to create a culture where your people — and your business — thrive. Reach out today!