Tech-Enabled Transformation: A Supply Chain Success Story Solving the Digital Manufacturing Disconnect
To solve the digital manufacturing disconnect, Dukal has launched an EDI-driven supply chain solution that provides unprecedented order transparency, tracking, and customer collaboration.
As the healthcare industry continues to grapple with increasing challenges across the manufacturing and supply chain landscape, port congestion and freight transportation issues have continued to emerge as significant disruptors. The need to adjust supply chains in a matter of hours or days rather than weeks has become the new norm.
Recognizing the need for transformative industry change, Dukal launched a cross-functional effort to achieve combined business, IT, and planning benefits. This effort involved cross-functional and cross-geographical teams focused on agility, customer centricity, data interchanges, speed, and customer satisfaction.
The Dukal team implemented Dukal InSightTM, built on Microsoft’s Dynamics 365 Business Central and in partnership with Mallory Alexander International Logistics’ order management process, to quickly deploy real-time visibility of customers’ orders from purchase to delivery. The project took around 36 months to complete, and identified opportunities to provide customers:
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