Tech Arc - May 2024
Tech Arc

Tech Arc - May 2024

May brings a fresh wave of interesting content to our newsletter. We are excited to present some captivating topics for you this month. Explore our spotlight features on GenAI, the latest trends in Google, AWS, and Azure AI Cloud, Managed Services, and stories on the evolution of customer success. Don't miss out on our regular segments, including the insightful 'monthly digit' and valuable client testimonials. Let our May newsletter be your guide to staying informed.

LEADERSHIP SPEAK

Watch?Tim Britt, CEO, share engaging insights on using technology to align with business priorities and stay relevant in changing trends.

From the CEO's Perspective
ANNOUNCEMENT

Synoptek Recognized on Cloudtango’s MSP Select 2024 List

We are on Cloudtango’s MSP Select 2024 list as one of the most successful Managed Services Providers in the United States. This recognition is a clear reflection of the technical excellence, innovation, and customer satisfaction we deliver to small and medium-sized businesses and enterprises across industries and geographies.


EXPERT GUIDEBOOK

Power of Generative AI: Transformative Innovations Shaping Tomorrow’s World

GenAI embodies a transformative potential and holds the power to be as impactful as the Internet's emergence. Read to explore its ingenious potential. Unfold the future with the power of GenAI →


A Holistic View of Google, AWS, and Azure AI Cloud Trends 2024

Cloud end-user spending hits $679 Bn in 2024, driven by AI services. Here's a quick comparison of Google, AWS, and Azure AI Cloud trends in 2024.? ?

Identify the right cloud computing environment →


QUICK READ

Top 15 Reasons Why You Need a Managed Services Provider

MSPs can get you the business results you want. Discover 15 reasons why you need a Managed IT Services Provider in this in-depth guide. Unlock game-changing insights →


SUCCESS STORY

CRM Support Services Help a Nonprofit School to Reduce Manual Work, Improve Efficiency, and Boost User Experience

  • Improved system efficiency by 90%
  • Reduced support issues by 60%
  • Ensure the accuracy of integrations by 95%


LEADERSHIP CHRONICLE

The Evolution of Customer Success in IT Services – Part 1

In today’s dynamic IT landscape, customer success is no longer simply about keeping the lights on. Read the interview series with Bo Bray to learn how forging strategic partnerships is key to driving mutual growth. Achieve sustainable customer success


The Evolution of Customer Success in IT Services – Part 2

Read the interview series with Bo Bray , which delves deeper into the pivotal role of Technology Consulting in strengthening client relationships and driving organizational excellence. Fuel growth and innovation →


THE MONTHLY DIGIT

Gartner forecasts that spending on IT Services is set to surpass communications services for the first time in 2024. It is expected to grow 8.7% in 2024, reaching $1.5 trillion. This is largely due to enterprises investing in organizational efficiency and optimization projects.

Source: Gartner


CLIENT SPEAK

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