Tech Arc - July 2024
In the current edition, we explore the evolving world of customer experience and present an insightful article on building a robust cloud strategy. Engage with our latest case study and thought leadership piece on how cloud technology is enhancing business agility. Don't miss our special sections: "The Monthly Digit" for intriguing tech insights and "Client Speak" where our valued clients share their success stories. Register for our upcoming webinar, "Modernizing Your MarTech Stack to Drive Engagement, Growth, and Customer Satisfaction."
LEADERSHIP SPEAK
Watch our video "Through the Leaders's Lens: Digital Customer Experience" by Carlos Pimenta, Vice President - Customer Experience, as he shares his insights on how to steer clear of AI-related challenges and add the right touch of personalization.
UPCOMING WEBINAR
Marketing Technology (MarTech) is the enabling technology that allows you to understand your customers and create omnichannel personalized experiences that matter. This webinar will help you understand the world of MarTech and provide ideas on how you can transform your customer experiences by leveraging the power of modern tools. Register now.
Tuesday, July 23, 9:00 AM - 10:00 AM PT
Speakers
ON-DEMAND WEBINAR
Stream this webinar to hear experts at? Forrester, Microsoft, and Synoptek, talk about how AI-enabled customer service acts as the focal point for building strong customer relationships.
EXPERT GUIDEBOOK
Understand how to shift towards customer-centricity and technology-enabled interactions across the entire customer journey. Get a proven seven-step framework for building a best-in-class CX program. Maximize customer-oriented progress →
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QUICK READ
Whether you are a business owner, a CTO, or the founder of a startup, this blog provides insights on 10 key steps to build a successful cloud strategy roadmap Drive digital transformation effectively →
SUCCESS STORY
LEADERSHIP CHRONICLE
Look at the multiple ways the cloud fuels business growth and enables companies of all sizes to compete more efficiently with market rivals. Gain access to cutting-edge technology →
Author: Darren White , Practice Director, Cloud Advancement
THE MONTHLY DIGIT
70% of Customer Experience leaders plan to integrate generative AI into many of their touchpoints in the next two years. (Source )
CLIENT SPEAK