Tech Arc - April 2024
Welcome to the April edition of our monthly newsletter!
As spring blooms around us, so does our excitement to bring a bouquet of fresh content assets designed for you. Dive into our featured topics on Managed Services, the transformative power of AI, and strengthening your defenses with cybersecurity. Learn more about customer experience while enjoying our other segments, 'The Monthly Digit' and 'Client Testimonial.’ Stream our webinars on Customer Engagement in the Age of AI and Mastering Non-profit Technology Strategies. Spring forward to an engaging read.
LEADERSHIP SPEAKS
Watch Bo Bray, Senior Business Development Manager, share engaging insights on?‘The Evolution of Customer Success.’
ANNOUNCEMENTS
We are on Cloudtango’s MSP Select 2024 list as one of the most successful Managed Services Providers in the United States. This recognition is a clear reflection of the technical excellence, innovation, and customer satisfaction we deliver to small and medium-sized businesses and enterprises across industries and geographies.
To be named as one of North America’s Elite Managed Service Providers is an incredible honor for our team. This recognition reaffirms our commitment to delivering cutting-edge solutions, unparalleled expertise, and unwavering dedication to client success, solidifying our position as a leader in the managed services industry.
We have been named a finalist for the ServiceNow: Service Provider Partner of the Year in the Premier Partners Segment for the Americas region. The award recognizes partners who drive innovation and deliver exceptional value to mutual customers. This honor reflects the excellence of our ServiceNow delivery team.
ON-DEMAND WEBINARS
We collaborated with Forrester and Microsoft for a thought-provoking webinar. Stream this webinar and discover how Customer Engagement in the Age of AI delivers personalized and proactive AI-enabled customer experience.
Nonprofit organizations (NPOs) are often constrained by tight budgets and poor access to technology. We understand the liquidity, budgetary, and skills constraints nonprofits face and want to share actionable insights to enhance NPOs’ technological capabilities. Stream our webinar to understand how nonprofits overcome challenges and focus more on their mission.?
Speakers:
EXPERT GUIDEBOOK
AI is predicted to be a top trend for Managed Service Providers in 2024 and beyond. Discover in this white paper how AI empowers MSPs to improve operations, create new lines of business, and build unique customer experiences. Enable a transformative journey →
领英推荐
QUICK READS
Explore the growing influence of artificial intelligence on businesses in 2024. Whether it is enhancing customer experiences or improving operational efficiencies, AI adoption is revolutionizing various business functions. Explore how AI will radically transform companies →
Discover our top 5 cybersecurity measures that you must take ‘NOW.’ Learn how to safeguard your data, secure your business, and protect your customers. Drive cybersecurity excellence across your organization →
SUCCESS STORY
LEADERSHIP CHRONICLE
Experience Optimization (XO) can empower organizations to embrace a cultural shift and make incremental improvements to the overall customer experience. Read to know why XO is the service you never knew you needed. Understand your customer needs?→
By Brett Sharp, CX-PRO, MMR - Senior Director, Customer Experience
THE MONTHLY DIGIT
It is estimated that successful deployment of managed services will help in reducing IT costs by 25-45% and will also increase operational efficiency by 45-65%.
Source: Business Wire
CLIENT'S SPEAK
Content Writer
7 个月What an insightful collection