A Team Effort
Russ Thornton
I help women aged 55-75 retire with clarity, comfort, & confidence | Investopedia Top 100 Financial Advisor
Today, I’d like to give you a better idea of the wonderful people on my Wealthcare for Women team…
Who they are and why I couldn’t do a fraction of my work without their support, guidance, and expertise.
Operations
I interact multiple times a day with my Operations team. They are Kimberly, Linda, Holly, Hannah, and Dominique. And they’re led by Brandy.
Anytime you request an address change, an IRA distribution, a new account, transferring in funds from another account, sending a wire transfer, or linking your bank account to your Schwab account(s), my Operations team jumps into action.
And having recently moved my clients’ accounts from Fidelity to Schwab, my Operations team did 99% of the heavy lifting. Without them, there’s no way I could’ve managed - or survived - that undertaking.
This is only a small glimpse into all they do for me - and ultimately for my clients.
Planning
Tae leads our planning team, and he’s an indispensable resource to help me develop and/or review my clients’ financial plans. And I'm happy that Yvette just joined our planning team as well.
When it comes to financial planning, things can quickly become complex with a lot of moving parts between people, goals, timelines, dollar amounts, risk levels, priorities, and more.
I value having Tae and Yvette there to look over my shoulder as needed and provide an additional set of eyes to make sure I’m delivering the best planning and advice to my clients.
Trading
Brandy also oversees my portfolio management team which is comprised of Nick and John.
When clients make a deposit that we want to invest, Nick and John get it done accurately and efficiently.
But don’t think all they do is enter trades to invest your money.
They also help me when clients are “dripping” a chunk of cash into the market over the course of several days, weeks, or months.
They monitor and strategically rebalance your portfolio so you don’t drift too far from our asset mix target which can lead to higher risk exposures.
They help with tax loss harvesting.
They can even help accommodate special circumstances for clients which might be anything from a low-basis, concentrated stock position to an illiquid investment that a client received as part of a divorce settlement that we have to sell over the course of multiple calendar quarters.
Compliance
Jim and Brandon are my compliance team.
They provide guidance and expertise to keep me - and our firm - out of trouble with industry regulators.
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While I don’t do anything to push the envelope in this area, Jim and Brandon have to review and approve anything I create for public consumption.
This includes the article you’re reading right now as well as blog posts, podcast episodes, email newsletters, videos, and anything else that I develop that is sent to or will be consumed by more than one person.
While I enjoy writing and creating other content, I couldn’t do it if my compliance team wasn’t so flexible and supportive of my efforts.
Billing
I’m not running a non-profit here, and so the fees my clients pay need to be collected accurately and consistently.
That’s why I’m glad to have Preston and Frank on my Billing team.
They make sure clients’ fees are accurate and have systems and processes in place that help make sure client agreements are fulfilled.
And they help with new clients who come in during the middle of the calendar quarter to make sure they’re billed accurately for the remainder of the quarter, after which they’ll then be on the quarterly billing cycle.
Also, I think it's relevant to share that my ONLY compensation comes from the fees that my clients pay me directly. I don't receive any compensation from any other source. This means no commissions, no referral fees, or any other type of compensation. Period.
Everyone Else
I couldn’t list everyone else on My Team, but a few others are:
And here’s the thing…
While I consider each of the teams above to be mine (and my clients), they also support other advisors at our firm.
So not only are they a joy to work with, they are world class jugglers as they manage different advisors, each with their own group of clients.
I don’t know how they do it.
I just know that I’m lucky to have them supporting me as I work to support clients like you.
And they do all this remotely!
Thank goodness for email, Microsoft Teams, Zoom, phone calls, and all the other ways we can keep in touch and on top of things.
I really wanted to take this opportunity to share what a great group of professionals are there every day helping me do better work than I could ever hope to provide on my own.
It’s truly a team effort!
Managing Director - Head of Operations at Wealthcare Capital Management
3 年Thank you, Russ! Thanks for being so great to work with, and for always taking time to appreciate the hard work of the Wealthcare teams!
Director, Training and Project Management at Wealthcare Capital Management
3 年Thanks Russ! We are lucky to have you!
And we are thankful for your support and confidence in us, Russ. We appreciate the shout out.
Helping Business Owners make informed decisions about LTC planning and navigate the complexities to ensure financial security and asset protection for future generations, using our proven L.T.C.P.G Planning Process.
3 年Russ Thornton ??