TCS Europe's Dynamic Approach to Multigenerational Talent Growth

TCS as Top Employer "again" 12th time in a row! This is a great news for all of us. Our HR head Rajeev Das says "In TCS, we don't settle, we evolve ". And as the Head of Talent Development at TCS Europe, in this article, I reflect on how we have evolved towards a dynamic learning ecosystem in the organization that builds Top Talent. n a workforce rich in diversity—embracing ethnic, behavioral, gender, and generational differences—we recognize the need for inclusive learning experiences.Here are 12 innovative strategies that go beyond conventional talent development in TCS.

1. Focused Skill Development for Career Growth:

Our initiatives are meticulously designed to empower employees with the relevant skills needed for career progression. “ELEVATE”, a merit-based, democratised, and transparent talent framework designed to establish link between learning and career. The article in Timesofindia highlights on the focused talent building propelling TCS as the Top Employer

2. Inclusive Pedagogical Methods for a Diverse Workforce:

Recognizing the depth of diversity within our workforce—ethnic, behavioral, gender, and generational—we employ various pedagogical methods. From interactive workshops to online modules, our approaches are crafted to resonate with all, ensuring an inclusive learning environment. Collaborative learning communities further enhance knowledge-sharing, fostering a sense of community across diverse backgrounds. With a workforce spanning five generations, we've established a learning platform that not only caters to generational differences but encompasses the broader spectrum of diversity.

4. Enabling Vertical and Horizontal Growth:

Our versatile approach to career growth focuses on both vertical and horizontal trajectories. As HR professionals, we understand the importance of aligning with employees' aspirations, guiding them on a path that suits their professional goals. This approach also resonates well with the latest industry trends as highlighted in references such as Harvard Business Review's article on "The Impact of Continuous Learning on Employee Performance."

5. Unveiling the Unknown Side of Competencies:

Our focus is on keeping employees informed about the latest in emerging technologies and domain-related functions. Actively engaging our workforce in continuous learning, we ensure they stay updated on industry trends, fostering an environment where they confidently adapt to evolving changes in their roles. This empowers our team to navigate new challenges with knowledge and assurance, also the TCS value of "Leading Change".

6. Building a Skilled Workforce to deliver best for our customers:

It's not just about the number of trainings provided; it's about cultivating a highly skilled workforce. Our Geo Head, Sapthagiri Chapalapalli emphasizes the value our customers place on TCS's skilled workforce. As HR, our vision is to continually bring in, build, retain and groom the best-skilled workforce, ensuring our employees stay at the forefront of industry demands.

7. Data-Driven Learning Metrics:

Our data-driven approach involves metrics such as completion rates and skill acquisition rates, ensuring our programs yield tangible results. Be it organising a learnfest to celebrate learning culture or be it to strategise a leadership journey - metrics and graphs show us the trend and tell us a story.

8. Collaborative Learning Communities:

Fostering a sense of community is integral to our talent development strategy. Collaborative learning platforms and forums allow employees to share insights and best practices, contributing to a culture of continuous improvement. Not just best practices, but we also organise "How Not To" Fridays, where experts and leaders initiate the conversation with "failed stories and lessons through mistakes" followed by open mic for participants to share, ask and understand from each other. The authenticity in this learning community is a bliss.

9. Mentorcast - Business experts as SMEs :

We've established a specialized platform 'Mentorcast' that extends invitations to business experts to serve as instructors for our training programs. This approach facilitates the contextualization of global training content, delivered in local languages and formats. This initiative mirrors TCS's commitment to the core values of Learning & Sharing, exemplified not only by our employees as eager learners but also as educators who contribute their expertise by becoming program faculties.

10. Industry Collaboration and Certifications:

Active collaboration with industry experts and certification programs ensures our workforce is equipped with the latest industry-recognized qualifications. This adds credibility to our training and positions our employees as industry leaders. The global TCS strategies on Mid Level Transformation provides a structure to equipping our employees with market relevant certifications.

11. Employee Success Stories:

Highlighting success stories adds a personal touch to our narrative, showcasing the real-world impact of our commitment to skill-building and career growth. These stories serve as inspiration for others and contribute to a positive and motivating work culture."Stories of Professional Growth" is a platform in Europe for employees to influence each other on their talent influenced growth journey. Each country HR and the teams foster this community.

12. OneHR World :

Last but not least, while the above points delved into skill development for both employees and the business, actualizing these principles within our own team is the key. The Talent Development team boasts a dynamic skill set with ambitious experts be it faculties or designers or program managers actively researching effective ways to put these concepts into practice. Understanding that talent is a continuous cycle within our workforce, every HR member comprehends the necessity of operating as a unified OneHR entity. This cohesive approach ensures all the components of this engine move seamlessly together, and this collaborative culture distinctly manifests in the quality of our work.

Being recognized as a Top Employer for the 14th time is a testament to our unwavering commitment to talent development. It's a jewel in our crown, motivating us to continue creating an environment where our employees thrive and succeed. Together, we build not just careers but a legacy of excellence. ??? #TalentDevelopment #DiversityandInclusion #InclusiveLearning #TopEmployer #CareerGrowth #ContinuousLearning