The TCM Newsletter: Issue #66

Happy?International Mediation Awareness Week!

What better way to celebrate than by tucking yourself into our conflict and culture change newsletter, curated especially for you?

We're celebrating one of our own expert mediators and consultants: Julie Lindo. Find out what makes her so special below.

If you?really?want to show how passionate you are about mediation, it's best that you become an accredited mediator with us. Luckily, we've got tons of courses lined up for you in the new year.

We love to do things differently here at TCM. That's why we'll never give you something "off the shelf" - it's always bespoke and tailor-made for you and your needs. AKA?putting people first. Our bespoke leadership and coaching programmes are a great way to start unleashing your unique potential.

Speaking of coaching, our first ever Engage Coaching webinar is right around the corner. Make sure you sign up so you don't miss out on the launch.

Last but certainly not least, @PACE is back with an inspiring guest. You'll have to keep reading to see who it is...?

Your Reading List ??

Consultant of the Week ??

This week, it's Julie Lindo in the spotlight.

Nominated by our Engage Leadership & Engage Coaching Coordinator Amy, Julie has proven herself to be a super-skilled consultant.??

Taking the reins on a big complex project, Julie's nature shone through: she's innovative, courageous, collaborative and committed to integrity and excellence.?

Even when particular projects seem too complex to reach restorative resolution, Julie has a way of calming the situation and making everyone feel more at ease.

For Amy, Julie's been a "stoic, knowledgeable, approachable, helpful, supportive, positive and calming force," flexing her expertise on even the most challenging of cases.

Resolve Conflict with Compassion ??

Do you wish you had the skill to?effectively resolve conflict?in the workplace?

Would you like to?save your business time and money?by avoiding formal litigation?

And better still, would you like to?protect and prioritise?your colleagues'?mental wellbeing?

Our 5-day flagship?National Certificate in Workplace Mediation??course is a fully interactive, instructor-led and OCN-accredited mediation skills programme. You'll receive?accredited mediator status?alongside invaluable life skills of promoting?communication,?compassion?and?collaboration.

We've trained mediators in HSBC, Royal Mail, BA, TSB, Network Rail, National Express, Marks and Spencer, BT, The Metropolitan Police, The Home Office, DWP and Ofcom, plus numerous other Whitehall departments, universities, hospitals, police forces and councils.

How do you take your training - onsite or online?

At ￡1995 + VAT, our next available training courses are scheduled as follows:

???6-10 February 2023 (onsite)

???13-17 March 2023 (online)

We want to make sure mediation is accessible for everyone. Whatever works for you.

Leadership Made For You ??

Workplace culture is complex. There’s the shift to hybrid and remote working, cost of living crisis, frequency of trade union action and increased emphasis on social justice. How are you leading your teams through this?

We believe that today's leaders must be supported to develop soft skills such as empathy, understanding, humility and vulnerability.

TCM works alongside organisations to understand their specific needs, developing leadership and coaching programmes to ensure that leaders can be at their best.

That’s why we make sure everything is bespoke and tailored to your specific needs (as an individual and as an organisation), centred around seven values that we think are super important: courage, compassion, curiosity, common purpose, collaboration, connection and communication.

Let us help you guide your teams through the nuances of workplace culture.

The Power of Coaching ?

At the end of this month, join our coaching champions Harriette and Anup as they reveal the power and importance of workplace coaching.

According to the ICF, over?70%?of coaches have benefitted from improved work performance, relationships, and more effective communication skills. Who doesn’t want to improve their work life?

In just one short hour between?12.30-1.30pm on Wednesday?30th?November, you’ll learn about the importance of workplace coaching, from:

??? The?7 dimensions?of coaching that guide all our packages

??? The?benefits?of coaching

??? Inspirational?stories?and examples

??? Coaching?support?available

??? Interactive?Q&A

Get ready to gain some powerful insights at our first ever Engage Coaching webinar.

The People's Podcast ??

Tomorrow, tune into @PACE for a special episode with Bryant Galindo, author of The New Middle, mediator and founder of CollabsHQ.

This one's set to be a worthy watch as Galindo has had some unique life experiences. At the age of 26, he survived a near-death encounter which shifted his mindset forever. He'll open up about what he believes is possible when we disagree and speak about a problem collaboratively using the heart-mind connection.

That's it for now.?If you have any questions or?queries relating to any of the content above, please feel free to contact me on the details below.

My very best,

Robyn

Robyn Marsh

Brand & Content Manager at The TCM Group