The TCM Newsletter: Issue 2, Vol 22

How's January going for you?

We're kicking off this month with a ton of goodies for you. From webinars to training courses, there should be something for everyone in here.

First CoTW of 2023? That's Philippa Brown . Keep reading to find out why she claims the prize this week.

Any big work resolutions to tick off? Make becoming a mediator one of them with our flagship 5-day training course.

If you're wanting to make work a positive space this year, be sure to join our free 1-hour webinar discussing how to take the grief out grievance with The Resolution Framework??.

Trust us to handle your mediations for you. Not only does it keep your workplace happy, healthy and harmonious, but it works over 93% of the time too.

If you're not quite ready to become a mediator but you're wanting some help with career progression or new challenges in your role, why not try coaching? We've got a team of expert coaches to provide guidance and structured support.

And finally, the PACE podcast is back with a brand new episode tomorrow featuring David Liddle , Jonathan Rodrigues and Colin Rule of Mediate.com . It's a proper meeting of minds.

If there is anything you would like to see in your weekly newsletter, please do let me know. We welcome any feedback.

I look forward to hearing from you!

Have a great weekend when it comes,

Robyn

Your Reading List ??

Consultant of the Week ??

Mediation Services Coordinator, the one and only Emily Reilly , has nominated Pip as our first Consultant of the Week of 2023. She’s been rushed off her feet recently facilitating loads of complex and multi-party mediations and facilitations. An integral part of TCM, Pip’s really helping to bring peace to parties in conflict, protecting mental wellbeing and saving organisations time, money and stress.

After a civil service career in several central UK government departments of state, Pip shifted her focus internationally. She managed and led several cross-cultural, civil-military high performing teams, often spread over several different geographic locations. delivered programmes seeking to address the drivers of conflict.?A TCM mediator, she now uses her experience and skills to reduce the negative effect of conflicts close to home.

2023 Goal: Become a Mediator ??

1?? Do you wish you had the skill to effectively?resolve conflict?in the workplace?

2?? Would you like to?save?your business?time and money?by?avoiding formal litigation?

3?? And better still, would you like to?protect and prioritise?your colleagues'?mental wellbeing?

Our 5-day flagship?National Certificate in Workplace Mediation??course is a fully interactive, instructor-led and OCN-accredited mediation skills programme. You'll receive accredited mediator status alongside invaluable life skills of promoting communication, compassion and collaboration.

At?ï¿¡1995 + VAT, our next available training courses are scheduled as follows:

???13-17 February 2023 (online)

???24-28 March 2023 (online)

We've trained mediators in 汇丰 , Royal Mail , British Airways , TSB Bank , Network Rail , National Express LLC , 马莎百货 , 英国电信集团 , Metropolitan Police , UK Home Office , DWP Group and Ofcom , plus numerous other Whitehall departments, universities, hospitals, police forces and councils.

Why not join the club?

Free Webinar ??

In the UK alone, the annual cost of conflict is a staggering?ï¿¡28.5 billion. Of this astounding figure, just 0.8% of this cost is allocated to informal resolution.

If we could rid ourselves of the other?99.2%?of costs, we would be left without the present epidemic of resignations, absence, poor productivity and formal litigations, and rewarded with?fast and effective resolution.

The Resolution Framework ? calls for a people-centred, values-based, humane stance on handling issues that challenge our organisations. It seeks to resolve employee conflicts, complaints and concerns by giving dialogue primacy. In essence, it’s about getting people in a room together and providing a safe, conditioned environment for adult-to-adult and psychologically safe conversations. It liberates human resources,?putting the “human” back into HR.

In this webinar, you’ll learn how your organisation, like? Burberry ,? Nationwide ,? UK Civil Service ?and? London Ambulance Service NHS Trust ?to name a few, can move away from traditional grievance procedures, which can be robotic, divisive and damaging, towards a?forward-thinking, human-centred and holistic approach.

Mediation Works ??

And it works quickly, effectively and compassionately.

At The Mediation Company ,?it works 93% of the time. This means that most conflicts - big or small, complex or sensitive - get resolved successfully through mediation.

If you choose to?outsource?mediation to us, you can expect the process to be facilitated by a fully accredited expert consultant in just one day.

Our unique?Fair Mediation Model??works to address the root cause of the issue through a pragmatic, problem-solving approach. It’s really effective and has been used by some big names:?Royal Mail,?HSBC,? Aviva ,?Network Rail, and?The Metropolitan Police, alongside universities, hospitals, councils and pharmaceuticals.

So why not trust us to curb your workplace conflict?

Ready, Set, Achieve ??

We'll support your dreams, whatever they may be.???

Every employee is unique. We all have our own individual drivers for performance and areas across our professional careers where we could benefit from some guidance and structured support to improve.

We’re here to give you that – whatever you need.

During the sessions, our coaches will help to support you in understanding the competencies needed in meeting your goals, developing a clear and structured strategy to make this a reality.

No matter the scenario, from career progression or when looking to adjust to new challenges and responsibilities, our team of expert coaches are equipped to provide tailored support, across a full range of scenarios, including:

???Creating a better awareness of strengths and weaknesses

???Improve goal-setting capabilities

???Boosting leadership confidence and presence

???Building adaptability, authenticity, and effectiveness

???Enabling greater fulfilment within a chosen role

Give individual coaching a try and it might just change your career for the better.

New Year, New Guests ???

That's it for now.?If you have any questions or?queries relating to any of the content above, please feel free to contact me on the details below.

My very best,

Robyn Marsh ACIM ??

Brand & Content Manager at The TCM Group