Tata Tele Business Services Powers Credo Brands Marketing Limited with Cutting-Edge Cloud and Connectivity Solutions

Enhancing Customer Experience and Operational Efficiency

November 29, 2024 : Tata Tele Business Services (TTBS), a leading provider of B2B digital connectivity and cloud solutions, has partnered with Credo Brands Marketing Limited, a prominent global fashion brand, to elevate customer experience and streamline operations through advanced cloud and connectivity solutions. TTBS’s tailored suite of offerings enables Credo Brands to enhance both their online and offline platforms while ensuring seamless internal collaboration and secure data management.

Credo Brands, known for delivering top-tier apparel and exceptional customer service, sought to overcome operational challenges related to customer connectivity, internal collaboration, and data security. In response, TTBS provided an integrated solution, including Internet Leased Line (ILL) for uninterrupted connectivity, Toll-Free Numbers and PRI for 24x7 customer support, Microsoft 365 for improved internal coordination, and Microsoft Azure for secure data access with customized user privileges.

Mr. Vishal Bhatt, Vice-President, Tata Teleservices, commented, “At TTBS, we focus on empowering businesses like Credo Brands with innovative, reliable solutions that enhance customer experience and optimize operational efficiency. This partnership exemplifies how our cloud and connectivity solutions drive operational excellence and fuel growth in the competitive retail landscape.”

Mr. Yash Sangani, IT-Head, Credo Brands, added, “In today’s competitive market, flawless customer experience and seamless internal operations are crucial. TTBS’s solutions, such as the Toll-Free Number, ILL, and Microsoft 365, have helped us maintain continuous customer engagement while ensuring seamless team collaboration. Microsoft Azure’s robust security further ensures data protection across our online platform.”

This collaboration underscores the transformative impact of innovative technology solutions in the retail sector. By addressing Credo Brands' operational challenges with advanced cloud and connectivity tools, TTBS has empowered them to deliver exceptional customer experiences and optimize internal processes. This partnership not only highlights TTBS's commitment to driving operational excellence but also sets a benchmark for how tailored technological solutions can support business growth and success in a competitive market.

About Tata Teleservices??

Tata Teleservices Limited along with its subsidiary Tata Teleservices (Maharashtra) Limited (NSE: TTML, BSE: ?532371) (Tata Teleservices) is a growing market leader in the Enterprise space. It offers a comprehensive portfolio of Connectivity, Collaboration, Cloud & SaaS, Security, and Marketing solutions for businesses in the country under the brand name Tata Tele Business Services (TTBS). Tata Teleservices has an extensive, high quality and robust wireline network and offers its products and services in more than 60 cities across India. Tata Teleservices has one of the largest enterprise-focused teams in the industry with deep customer engagement and technology orientation offering focused sales and service experience to customers. Tata Teleservices (Maharashtra) Limited is listed on BSE and NSE in India.?

For more information, please visit: https://www.tatatelebusiness.com