Taste the Rainbow: Brands, Backlash, and LGBTQ+ Discussions

Taste the Rainbow: Brands, Backlash, and LGBTQ+ Discussions

Continue reading the full newsletter after the jump.

During Pride Month, the world celebrates the LGBTQ+ rights movement, spurred by the Stonewall Riots of 1969. In this context, the partnership between Bud Light and transgender activist Dylan Mulvaney warrants review, underscored by the patterns and trends seen in the data.

Transgender activist Dylan Mulvaney

So, what happened??

The Bud Light sponsorship, marking Mulvaney's coming-out anniversary, ignited substantial Conservative backlash. This situation highlighted the challenges brands encounter when trying to balance inclusivity in advertising. It's notable that Mulvaney's partnership with Nike received similar criticism.?

In the face of this uproar, Anheuser-Busch's CEO, Brendan Whitworth, issued an open letter aiming to diffuse the situation. Despite emphasizing the company's goal of bringing people together over a beer, the letter was criticized for its vagueness and failure to directly confront the controversy. This response further demonstrates the difficulties brands encounter when grappling with divisive issues and navigating diverse consumer perspectives.?

Unlock more insights: Crisis Management: A Proactive Approach to Protecting Your Brand’s Reputation?

Net Sentiment Towards Dylan Mulvaney

Net Sentiment Towards Dylan Mulvaney
Source: NetBase Summary Metrics, past year (as of 6/19/23)

When Donald Trump Jr. defended Anheuser-Busch and advocated an end to the boycott, he introduced a twist to the controversy: a split within the Conservative base. He argued that the brand differs from other "leftist" companies, exhibiting less "woke" activity. This split was evident in the NetBase product’s Sentiment Drivers analysis of conversation among self-identified Conservatives about Bud Light and Mulvaney (their social media profile bios contain words such as MAGA, Conservative, Trump, Patriot, Pro-Life, etc.). The overall Net Sentiment is -19% among this group.

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Brands that champion inclusivity must negotiate huge complexities in the current socio-political climate. This Pride Month, the incidents and ensuing discussions about representation, corporate societal involvement, and the potential risks and rewards of such campaigns, are more relevant than ever. Don’t go it alone – take NetBase Quid?.

Consumer Reaction to “Woke” Ideology

"Woke" has evolved from early 20th-century vernacular, signaling awareness of social and political injustices towards Blacks. Today, it implies broader awareness of issues like race and gender inequality. However, the term sparks contention, with differing views in pro- and anti-"woke" camps.

For Liberals, "woke" signifies an enlightened perspective on social justice issues. It denotes a readiness to challenge societal norms and seek systemic change, emphasizing the need for representation in media and support for marginalized voices, using "wokeness" as a tool to dismantle systemic discrimination.

Reddit Screen Capture

Yet, some Liberals harbor concerns about "wokeness." They fear it may fuel performative activism or create a punitive "call-out culture", potentially stifling open dialogue and growth.

Significant Net Sentiment Variation Among Consumers Favoring "Woke" Concepts

Significant Net Sentiment Variation Among Consumers Favoring "Woke" Concepts

Conservatives often perceive "woke" negatively, associating it with excessive political correctness and identity politics. They argue that prioritizing individual identities over shared experiences fosters division and tribalism, and express concerns over "cancel culture" threatening free speech.

Reddit Screen Capture

However, not all Conservatives uniformly reject "wokeness." Some acknowledge the core social justice issues it addresses but advocate for different methods to address systemic discrimination. For example, some Conservatives suggest increasing school choice and promoting entrepreneurship in marginalized communities as strategies to disrupt poverty cycles and stimulate wealth creation.

Less Sentiment Variation Among Consumers Opposed to 'Woke' Concepts

Less Sentiment Variation Among Consumers Opposed to 'Woke' Concepts

Continue reading to learn:

  • Dominant brands and sentiment trends in LGBTQ+ conversations
  • The emotions at the heart of LGBTQ+ online discussions
  • The impact of LGBTQ+ support (or not) on brand sentiment

READ MORE

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