Talk to Me, Please
Dianne Budion Devitt
NO IDEA IS OUT OF REACH | CEO Empowering People and Culture-Driven Organizations to Navigate Change Through Creativity | Creator of The Business of Meetings and Events? Certificate | Speaker on Leadership Development
I recently participated in an advisory board meeting, where the age ranges varied from 30s to 50s. There was an exasperated moment where most participants expressed their frustration and desperation at trying to reach a real person and have a real conversation, mainly when contacting industry vendors. Their pleas of “talk to me” could have been echoed through the Grand Canyon and back as they cited examples of not receiving callbacks or participating in text exchanges that made their fingers bleed from the activity. ? ??
I thought this was enlightening and sad. Emails and texts still do not take the place of a phone call, a human voice, or a human connection. While bots grow in popularity and answer basic FAQs in business, the dimensional conversations that take place between two people contain so much more than a perfunctory Q&A exchange.????
Some of you may recall learning in history when the first phone call took place. According to history textbooks, Alexander Graham Bell said to his assistant, Thomas Watson, “Mr. Watson, come here. I want to see you.” That was in 1876. It is now 2022 and the same sentiment holds true – I want to see you. I want to speak with you.
Former White House Presidential Appointee | NASDAQ Mentor | CEO | Crain's 2024 Woman of Influence | NYU Professor | Executive Coach | Management Consultant | WE NYC Mentor | Award-Winning Producer | Political Strategist
2 年Amen to that
Director of Corporate Programs (Retired)
2 年I agree! Thère is nothin? like the telephone
Transform Your Communication | Develop a Clear, Concise and Engaging Style with your Public Speaking | Accent Reduction Specialist | Corporate Communication & Leadership Trainer | 20 years in business
2 年Agreed! Communication by phone or face-to-face always has a more positive impact. Dianne Budion Devitt
I'm a LINKMAKER?. Meet my audience 28.3% corpHRTalent mgrs in companies +1000 employees. I'll grow Brand Awareness monthly with your membership. 322,635?AUDIENCE views Feb19'23-Feb16'24 fyi. Tell your story, US/Global.
2 年ready
Managing Director, Global Head of Events
2 年??