Tales from the Table Update – Issue #7
If you’re a professional who wants to optimize your negotiations to drive value, strengthen relationships, and create better deals, click the “subscribe” button. Scotwork shares insights and tips from the front line of the negotiating table. Thanks for reading!
Can Bartering Lead to Bonding?
By: Brian Buck
Our clients work with us because we can help them get better deals, complete negotiations more efficiently, achieve more consistent results, and improve relationships. You read that right: improve relationships. How you conduct your negotiation can absolutely improve your relationship with the other party. And who doesn’t want better relationships with clients, vendors, coworkers, spouses, significant others, friends, and all those who we negotiate with??
Don’t Get Angry — Get Value
By: John Leehman
On a recent trip to British Columbia, I booked a two-bedroom suite in Vancouver. I chose the penthouse to enjoy the best view of the city for me and my clients. Upon arrival, I was informed that the elevator to the suite was malfunctioning and, due to a Canadian holiday weekend, no repairs could be expected until after my checkout. Obviously, extra walking and staircase luggage struggles were not what I envisioned when I paid for my reservation.
When you have a legitimate complaint, you need to put on your negotiator’s hat. You don’t want to be the person shouting in the customer service line. Here’s how to seize the opportunity as a skilled negotiator...
The Pompatus of Love?
By: Brian Buck
领英推荐
A few weeks ago, we were driving down PCH in Southern California, trying to soak in the last rays of summer. Steve Miller Band’s “The Joker” was blaring out of the speakers. At the top of our lungs, we all sang . . .
“Some people call me the space cowboy, yeah
Some call me the gangster of love
Some people call me Maurice
’Cause I speak of the pompatus of love . . .”
Through our singing and laughing, someone asked, “What does ‘pompatus’ mean?” Some thought it meant prestigious or highly regarded. Others thought it meant suave or debonair. We were all wrong.
“Pompatus” is a made-up word! In fact, Steve Miller has said it doesn’t mean anything. Turns out, the pseudo word was coined not by Miller but by Vernon Green back in the ’50s for a doo-wop song he wrote when he was a teenager.
We all had a laugh about that. It was a made-up word that none of us knew the meaning of, but we all accepted it as a legitimate entry in our lexicons. It got me thinking about all the other “truths” we accept without question, particularly at the negotiating table.
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Since 1975, Scotwork has consulted, coached, and developed hundreds of thousands of business leaders in 30 languages. We are the world’s number one independent negotiation consultancy, operating in 120 countries. We work with organizations large and small across all sectors.
After nearly 50 years, we are still the real deal, helping business professionals make negotiation part of their DNA.
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