Taking the 'IT' out of ITSM
International Institute for Learning
Intelligence. Integrity. Innovation.
By David Barrow
The Role of Leadership in IT Service Management by Lucy Grimwade
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10 个月YES, take the IT out of ITSM!!! Loved “Taking the ‘IT’ out of ITSM” and (of course) the USM method can help!!! https://www.dhirubhai.net/posts/johnmworthington_how-the-business-has-failedit-activity-7199041411835396096-fGGr?utm_source=share&utm_medium=member_desktop
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10 个月Thank you very much for the feature!