Taking the 'IT' out of ITSM

Taking the 'IT' out of ITSM

By David Barrow


The Role of Leadership in IT Service Management by Lucy Grimwade


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John Worthington

Unified Service Management Coaching

10 个月

YES, take the IT out of ITSM!!! Loved “Taking the ‘IT’ out of ITSM” and (of course) the USM method can help!!! https://www.dhirubhai.net/posts/johnmworthington_how-the-business-has-failedit-activity-7199041411835396096-fGGr?utm_source=share&utm_medium=member_desktop

David Barrow, CITP FBCS

2024 & 2025 HDI Top 25 Thought Leader | Strategic Service Management Consultant | ITIL 4 Master_Ambassador | Author | Speaker | Humanising IT Trainer | Mentor | Ally | SIAM Champion | BSI,BCS,ISO20000 ITSM Committees

10 个月

Thank you very much for the feature!

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