Taking Chances

Let’s talk about sales for a minute. After all, it’s where I started—or actually, scratch that. Believe it or not, I began my career working for a gas company, changing out gas meters at people’s homes. I’ve been chased by dogs (once had to jump onto the roof of my FJ Cruiser), yelled at by homeowners, and drenched in rain while working outside. But I soon transitioned into sales with Snap-on Tools, where I learned the art of selling. From there, I moved into staffing, which is where I really honed my craft. Now, I’m not saying I’m perfect, but I know a thing or two about sales. In fact, I know a lot about it.

But here’s what else I know: I wouldn’t be where I am today if someone hadn’t taken a chance on me—more than once. Someone took a chance on me at Snap-on, then another big chance with my move into staffing, and finally, a giant leap of faith when Swiftemp was born. As a business owner, I’ve come to realize how critical it is to take chances—on people, on opportunities, even on trying new foods at a street festival.

I’ve seen firsthand how people with zero experience in a field, when given a chance, can grab that opportunity and excel beyond expectations.

So, I’ll leave you with this: Are you taking enough chances?

Taking Chances and Looking Deeper

In today’s job market, we’ve got a unique opportunity. There are countless talented individuals searching for new roles, many of them eager to break into new industries. As companies, we’re hiring to fill key positions, but I wonder—are we looking hard enough? Are we truly digging into the resumes that cross our desks, or are we quick to dismiss candidates who don’t have every box checked?

Let me take you back to a time when I wasn’t even close to where I am today. I started out changing gas meters at homes, a job far from the sales and leadership roles I later moved into. I wasn’t a perfect fit on paper when I applied for my first sales job at Snap-on Tools, but someone took a chance on me. They saw something in me beyond my resume—potential, drive, and transferable skills. It was that chance that propelled me forward, ultimately leading me to start Swiftemp.

Here’s what I’ve learned: resumes don’t always tell the full story. Sometimes, the best candidates don’t have experience that lines up exactly with the job description, but they have skills that translate. They’ve been in tough situations, solved real problems, and developed traits like resilience, adaptability, and creativity. These are the people who—when given a chance—will bring fresh perspectives and unexpected strengths to your team.

HR managers, I encourage you to look deeper. In a time when so many are seeking to make a transition into new industries, don’t just scan resumes for the obvious. Look for the hidden gems—the candidates who might not have done the exact job before but have the skills and mindset to thrive in it.

As we continue to help companies build strong teams, let’s also help individuals break into new fields and grow into their potential. Sometimes, all it takes is giving someone a chance to show what they can do.

Are you taking enough chances?