It takes two to tango: Zoom’s recipe for sky-rocketing customer satisfaction

Hey everyone!

I'd love to invite you to our exclusive webinar with Zoom, who will join me to share their perspectives, methodologies, tools and success stories in creating delightful customer and agent experiences using AI.

You might think it’s strange for a company like Zoom to be entering the contact centre and AI market. If you think about it, though, it makes perfect sense.

Zoom has been dealing with conversations since its inception (Zoom’s inception, that is. Not the inception of conversations!). It’s actually a natural extension. It’s the same technology: voice processing, messaging and enterprise security, just repurposed into a contact centre platform. Then, you have decades of conversation processing that culminates in the Zoom Virtual Agents platform. ?

During this session on April 4th, we will cover:

• How to set the right CX targets in the age of AI.
• How to identify customer and agent-facing transformative use cases.
• What tools you’ll require to create next-century customer experiences.
• How Zoom’s customers are finding success and the results they’ve achieved.
• And much more.?

Reserve your spot now.?