TAKEAWAYS
Vanessa Womack
Inclusive Community Development Consultant, College Professor, and BoardSource Consultant
Enhancing Post-Meeting and Training Follow-Up: Moving Beyond the Checklist Mentality
Facilitators often lead participants through a reflective process upon concluding training sessions, webinars, or meetings, highlighting key takeaways and insights from the discussions. This practice aims to stimulate thought, provoke 'aha' moments, and reinforce the value of the shared learning experience. Participants leave the session with a sense of accomplishment and newfound knowledge and perspectives.
Working closely with others exposes individuals to different perspectives, backgrounds, and experiences. Through interactions with colleagues and clients, employees can develop empathy by understanding and appreciating diverse viewpoints, feelings, and needs.
However, the accurate measure of success lies not just in the immediate post-session glow but in applying these insights in the real world. While surveys distributed within 30 to 90 days after the event can provide some indication of implementation, they often fall short of providing meaningful insights. Too frequently, they become mere check-the-box exercises, lacking the depth needed to truly measure the impact of the training.
To address this gap, it's crucial to implement more robust follow-up mechanisms that go beyond surface-level feedback. Here are some strategies to consider:
Before the training begins, conduct pre-training assessments to assess participants' existing knowledge and skill levels related to the session's objectives. This baseline measurement provides valuable context for evaluating progress. After the training, conduct post-training assessments to gauge improvements accurately.
Rather than relying solely on general feedback, establish specific application goals for participants to strive towards post-training. These goals should be aligned with the learning objectives and tailored to the participant's roles and responsibilities.
Ensure that participants can access the necessary resources and support systems to apply their newfound knowledge effectively. This could include follow-up materials, access to subject matter experts, or opportunities for ongoing mentorship and coaching.
Encourage participants to engage in peer-to-peer learning communities where they can share experiences, challenges, and best practices related to implementing the training content in their respective contexts. These communities foster collaboration and accountability.
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Establish mechanisms for continuous feedback and iteration. Encourage participants to provide ongoing input on the training's effectiveness and areas for improvement. This feedback loop ensures that the training remains relevant and impactful over time.
Participants learn techniques for effective communication, such as active listening, clarity in conveying messages and adapting communication styles to different audiences. This leads to smoother interactions with colleagues, clients, and stakeholders, ultimately enhancing teamwork and productivity.
By implementing these strategies, organizations can move beyond the checklist mentality and foster a culture of continuous learning and improvement. Rather than viewing training sessions as isolated events, they become integral components of a larger journey toward organizational excellence.
With thoughtful follow-up and ongoing support, the insights gained from meetings and training sessions can translate into tangible results that drive success. Overall, on-the-job training provides a rich environment for personal growth and emotional intelligence development by offering opportunities to learn, practice, and refine various skills essential for professional and personal success.
These are just a few examples of the valuable takeaways and learnings that can result from meetings and training sessions. On-the-job training can significantly boost personal growth and emotional intelligence development. By applying these insights on the job, employees contribute to their professional growth and development while driving positive outcomes for their organizations.
What are some takeaways that influenced you long after the training ended?
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