Take away comments from speakers at Shoptalk 2019
“Grocery-focused speakers ranged from mainstream to niche online-focused to omnichannel, domestic to international.
? A great ecommerce business sits on a great brick-and-mortar business. You can't have one without the other. – Donald
? It's a misnomer to think there's an online customer and an offline customer. In reality, there is just a customer. – Ganenthiran
? In developing private brands, seriously, seriously, seriously move where shoppers aren't having their needs/desires met. With Simple Truth, Kroger sought to give shoppers a solution to a frustrating problem: the growing desire to eat natural and organic foods, but the inability or unwillingness to pay the premium so many brands demand. – Phipps
? When you talk about technology, you talk about talent. We invest in those who are fresh-minded – who understand the future of retail and the future of the shopper journey. – Muller
? When seeking to transform authentically, you must start with people. Look for people who have will before they have a skill. They have to be a natural believer in the space where the grocer operates, as well as a brand advocate. – Nielsen
? If you treat your private brands as true brands and talk about them that way, your shoppers will see them as true brands. – Phipps
? The world of grocery retail is growing too fast, too big to transform on one's own. Embrace partnerships. – Muller
? Different is good. That's the only way Sprouts stands out. Being different creates a culture of creativity and innovation. – Nielsen”