Tackling Burnout and CEO Popularity in Commercial Insurance
News Brief: Avoiding Burnout; Which CEO is Most Popular?
Welcome to the News Brief, our recap of the week's top stories in commercial lines.
- While insurance companies aren't generally known for boiler-room tactics, P&C carriers still have work to do when it comes to improving employees' work life. Our article this week looked at the issue of 'burnout' and how to avoid it. "When you're not in crisis, you shouldn't be operating in crisis mode all the time," says one Capgemini expert.
- Want to see if your CEO gets high marks from their workforce? Progressive's Tricia Griffith is at the top of the list, but check out which other CEOs are popular (or not).
- Zurich is facing a prospective class-action lawsuit over allegedly improper wage-and-hour practices involving claims adjusters in California. In addition, the lawsuit alleges that Zurich expected the adjusters to work from home, but refused to pay for Internet costs shouldered by the employees.
- Liberty Mutual, Zurich and AIG are among more than three dozen interested parties who are fighting for payouts related to the Baltimore bridge ship collision and collapse.
- As the P&C insurance industry rebounds from the losses of 2022 and 2023, the underwriting teams at carrier organizations have been at the heart of the turnaround. More than two-thirds of insurers in our analysis strengthened their combined ratios year over year in the first half of 2024 — with 21% enjoying double-digit percentage improvements. The table below is a snapshot of the full list.
Table of the week
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