Synerglass-Soft : 2024 Year in Review – A Year of Innovation and Collaboration
As 2024 comes to a close, we would like to share with you the key moments that marked this year. Two main drivers have guided our efforts at Synerglass: innovation in our product development and our ongoing commitment to serving our clients and the glass industry.
Our Products : Innovations that Transform Your Operations
Transition to Symbiose : A New Modular Era
2024 marked the launch of Symbiose, our new modular software suite, replacing version 4. Symbiose is designed to meet the evolving needs of the glass industry, offering enhanced ergonomics, advanced connectivity with industrial machinery, and an improved user experience. This solution is both flexible and powerful, tailored to drive performance and streamline operations.
Early Adopter Program Launch
We also launched the Early Adopter Program, a user-centered initiative that brings together 9 pioneering companies across 32 production sites. This program co-develops Symbiose to better match market demands and end-user needs, helping us anticipate and quickly respond to economic shifts, competition, legal and regulatory changes, and worker expectations.
StarterPro : A Solution for SMEs
In 2024, we introduced StarterPro, a software suite tailored for small and medium-sized enterprises. Based on Synerglass technology, StarterPro enables rapid scalability with simplified central management, optimizing production processes at a lower cost. Designed to streamline order management and integrate seamlessly into the value chain, StarterPro communicates natively with Symbiose, ensuring optimal compatibility and simplified EDI exchanges.
SynerTracker : Smart Delivery Rack Management
We also accelerated the deployment of SynerTracker, a key product in the Symbiose suite. This tool is designed for geolocation and fleet management of delivery racks, helping reduce material loss, optimize logistics, and improve operational efficiency. One of our clients, who adopted this app in September, has already recovered over 500 lost racks.
Our Expertise and Support to Drive Your Growth
Growing Installation Projects
This year, we continued to support your growth through new installations, including :
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Innovative Virtual Reality Experience
We introduced a groundbreaking virtual reality experience to showcase how our software solutions apply to glass processing plants. This initiative not only paves the way for integrating this technology into our operations but also enhances client interactions and support services. For instance, we are exploring augmented reality glasses to better understand on-site challenges or to host event storming sessions in augmented reality for enhanced remote collaboration.
A Growing Team
In 2024, Synerglass expanded with strategic hires, including a Database Analyst, a dedicated mobile and web development team, a Content Manager, and several technical profiles to support our growth. We now have 64 team members, including 38 developers, and continue to grow as we strengthen our expertise and capacity to meet your needs.
Industry and Regulatory Initiatives
Staying Close to Industry Standards
In 2024, we continued to actively participate in key associations such as UDTVP, Glassalia, AVFQ, NGA, and AMEVEC, ensuring we are well-positioned to represent and respond to your challenges. We also collaborated with VDMA and UMATI to develop international standards for interoperability between systems and machines, making production more connected and efficient.
Our software solutions evolved to meet industry standards, including compliance with legal invoicing norms (e.g., Chorus Portal, Mercurius, Peppol network, Factur-X format).
Immersing Our Team in Your Reality
For the first time, we organized an immersive event for our internal team, allowing our employees to spend a day alongside glass processing operators. This hands-on experience enriched our understanding of the operational challenges our clients face, helping us develop better solutions. This event marks the beginning of a series of initiatives aimed at staying close to the real-world challenges of our users.
What’s Next?
In 2025, we will continue building on this momentum, consolidating our progress and exploring new opportunities. With your support, Synerglass remains a key player in the digital transformation of the glass industry.
We thank you for your collaboration and trust throughout this year. The entire Synerglass team wishes you a successful and innovative 2025.
The Synerglass Team