Syncro Release Day: March Edition
Hey there! Welcome back to another release day. Managing your clients’ networks just got a whole lot easier - keep reading to find out more!
At a Glance:
?? Live Now
Network Discovery Beta: Scan & Discover
The Network Discovery Beta is here, and it's ready to make finding devices easier, letting you skip the manual work and ditch extra scanning tools!
You can now quickly see all devices on your network, including workstations, servers, printers, and more, just by setting up a few discovery profiles and scheduling scans. This is a big time-saver for getting new clients set up, tracking new devices being added, keeping your data clean, and keeping everything running smoothly. It even can be a way to discover new business opportunities and expand managed devices.?
You are able to:
? Easily create discovery profiles
? Kick off scans
? See a list of everything you find
? And coming soon in April, easily add new network devices and install the Syncro agent.
In the meantime, you can still add assets manually, use SNMP monitoring, and keep track of new devices popping up on the network. We've also made sure to include access controls, so you can decide who gets to see and do what with the network discovery features.
*Network Discovery is available for all Team Plan Syncro accounts.?
?? End User Portal UI Updates?
We've revamped our End User Portal to make things easier and smoother for your customers. Clean, simple navigation with quick access to everything important, and a modern vibe that does a better job integrating and reflecting your branding.?
This update is all about making your end users feel confident and in control while giving them a hassle-free experience, so you can spend more time delivering great service and less time dealing with portal confusion.?
?? Mobile App Updates?
We’ve added additional quality of life functionality to the mobile app. These updates make it easier to take actions directly from the app with a simple click:
Coming Soon!
?? Window Patching Dashboard - Early Access
Trying to get a clearer picture of Windows device patching??
We are excited to introduce Syncro's new dedicated Windows Patching Dashboard—a centralized hub for comprehensive reporting and management. This dashboard consolidates all your essential patching data into one easily accessible location, featuring updated visuals and enhanced filtering options, empowering you to efficiently manage and monitor your Windows devices with confidence.
?? End User Management Redesign - Early Access
This feature redesigns and renames the existing Contact Index page, introducing new features for all Syncro users, as well as improved Entra ID Sync for Team Plan.?
For all Syncro users. A new End User Index with enhanced search, sort, and filter capabilities. This view will also display any assets associated with the user so you can quickly link to them. You'll also get a dedicated End User Details page so you can quickly navigate to a specific user from other areas of the platform.? attributes.
With improved navigation and direct access to specific end users from tickets and invoices, technicians can efficiently manage end-user details and tasks.?
For Team Plan users. Enhanced Entra ID Sync with hourly syncing of users and more granular control including Groups, Domain, and Office Location. Support for filtering out disabled users and updated Microsoft license information.?
Join us for our monthly webinar where we will discuss upcoming and recently released items, answer questions, and engage with community feedback. If you are interested in upcoming or recently released features, have questions about the roadmap, or just want a direct line to our product team, we would love to see you at our Release Webinar on Wednesday March 19th at 10 AM PST.
??? Roadmap Updates
Entra ID Sync Upgrades* -? Moved to In Progress
Connect individual Tenant or your CSP, and have more granular control over which users or groups are included in the sync.
Network Discovery: Asset Creation* - Moved to In Progress
Easily install agents and create Syncro assets from discovered network devices.
Mobile App - Contacts - Added to On Deck?
Search for contacts, add new contacts, associate contacts with tickets, and more.
Spring cleaning your workflows, one automation at a time ??
Team Syncro