Surviving a CAT: Transitioning to Automation

Surviving a CAT: Transitioning to Automation

Welcome to our latest Susco Solutions newsletter, where we explore the intricacies of the insurance industry. This edition focuses on a crucial topic: "Surviving a Catastrophic Event (CAT): Transitioning to Automation."?

As the industry shifts from small-scale operations to larger firms, we'll examine how processes and automation have transformed over time.?

Join us as we study modern adjusters' challenges, the importance of phased implementation in new systems, and why user-friendly interfaces are pivotal to successful transitions in our rapidly changing field.


When transitioning to automated systems, focus on user-friendly interfaces and gradual implementation. Start by identifying one critical process in your workflow that could benefit from automation.?

Implement a simple, intuitive interface solution and train your team thoroughly. Monitor its use and gather feedback over 1-2 months.?

Use these insights to refine the system and inform your next automation steps. Remember, successful automation is a marathon, not a sprint – prioritize user adoption and process improvement over the speed of implementation.


How has automation changed your day-to-day work in the insurance industry? Share a specific task that's been transformed by technology and tell us: What was unexpected about the transition?

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Together, let's build a more efficient future in insurance!

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