Supporting your hybrid workers best with technology

In the business world, perhaps one of the most tangible remnants of the recent pandemic is the amount of work from home, or hybrid, roles there are.?Many businesses found they could downsize their offices and still effectively manage a team that doesn’t have to root itself back in the office on a permanent basis.

Although these contracts demonstrate an inordinate amount of trust between the business and the workers, it isn’t good to isolate your team.?They aren’t stuck out on the fringes of an unreachable island.?They still need to be valued as a member of your team.

Technology does a good job of bridging the gap between a business and those working remotely.?This is how you can set your remote workers up for success without abandoning them.

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First provide them with a dedicated tech help point of contact

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When setting everything up, there are always going to be some issues.?Whether it is with data cabling, software, or even the Wi-Fi at home, something might be causing issues.?Even if there are no problems at the beginning, no technology is immortal, nothing is ever perfect.

What you don’t want is your team floundering around trying to fix issues or contact various people in the hope that someone can help.?This costs time, and it costs resources.?Having one point of contact for all things saves a lot of time for a lot of people.

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Use collaborative online tools to keep the team together

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There are a lot of collaborative tools out there.?Microsoft Teams or Slack just to name a couple.?Tools like these are important, not just for delegating work tasks or holding team meetings.?

In an office, people can talk amongst themselves and spend their breaks talking.?Your remote workers still need that opportunity to connect with one another.?It builds a good team rapport, and it is also good for the mental health of your staff.

Allow your team a “break room” chat for things that aren’t necessarily work related so that they can keep connecting.

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Help make sure your workers have a reliable internet connection

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If you were to prioritise anything, making sure that your workers have reliable internet connection has to be high up there.?Provide them with quick training on mobile tethering and how to configure their home networks provide stable and secure connectivity.

Remember, your team may not specialise in technology.?You may need to communicate on their behalf, or send in a professional team to make sure they have the best possible configuration to work in.

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The cloud is your friend

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Many of those businesses that moved into remote working began with a rude awakening.?Many businesses were woefully unprepared to provide secure access to company networks and resources from remote locations.

Cloud-based enterprise services such as Microsoft Endpoint Manager for patching and compliance helped many businesses ensure they had a seamless experience from home.?

You cannot truly work collaboratively and securely without a cloud-based system.?Not only are they accessible for the team, but they are also secure.

There are many ways that you can support your remote team with their technology and allow them to continue to be productive.?Please feel free to join in the conversation buy commenting below.