Supporting leaders and teams during the holidays and into 2025

As the holiday season approaches, teams often face the dual pressures of year-end demands and seasonal challenges. Managers, the backbone of their organisations, shoulder unique burdens—preventing burnout, balancing team needs, and maintaining productivity.

This month, we’re offering resources to help leaders and teams thrive through the holidays and into the new year ??

New guide: Empowering managers to build resilient teams

Managers play a pivotal role in workplace wellbeing, but rising expectations, remote work dynamics, and the constant juggle between team wellbeing and performance targets make their roles increasingly challenging. Without proper support, these pressures can lead to burnout, disengagement, and turnover—affecting the entire organisation.

Sonder’s new guide offers actionable strategies to help managers build resilience and lead with empathy.

Inside you'll find:

• Techniques for creating healthy work-life boundaries and avoiding burnout.
• Tips for initiating effective conversations about mental health.
• Tools for fostering team resilience through real-time feedback and recognition.

?? Download the guide

Prioritising frontline safety during the holiday season

For retail and hospitality teams, the holidays can bring heightened stress, increased customer aggression, and added safety risks. Protecting the mental health and wellbeing of frontline workers is critical during this period.

Our customer aggression report reveals that 75% of customer-facing employees experience aggression, and 25% face it weekly.

Download it to discover proactive strategies can mitigate risks and safeguard your teams:

?? Download the report, or discover how Sonder's safety tools can help.

On-demand webinar: Early intervention for injury management

Workplace injuries cost Australian organisations nearly $29 billion annually, disrupting operations and affecting employee wellbeing. Sonder's early intervention approach provides timely, effective care, reducing disruption and promoting faster recovery.

In this webinar, hear how Blackmores Group and Bodycare Workplace Solutions :

• Use an early intervention approach to prevent escalating injury costs
• Have improved employee recovery, with real-world examples
• Plus, learn about Sonder's centralised platform for seamless injury management

?? Watch now

Prepare for summer: Responding to major incidents

As the southern hemisphere's hottest months approach, organisations must be prepared for natural disasters, bushfires, and other critical incidents. Employee safety is paramount, especially in high-risk industries.

Sonder’s major incident response ensures your people are supported through emergencies and beyond with:

• 24/7 emergency support, offering immediate, compassionate care during crises.
• Coordinated response strategies to protect teams in high-risk scenarios.
• Real-time safety alerts and geo-social scanning to keep everyone informed and safe.
• In-person responders, with professionals trained in emergency services, mental health, and first aid.

Be ready to support your teams during the unexpected.

?? Learn more

Five tips for celebrating the holiday season safely

As we wrap up the year, we're reminding our members of ways to celebrate responsibly and stay safe. Here are five key tips to help navigate end-of-year celebrations:

1. Moderate alcohol consumption. Drink responsibly and alternate between alcoholic drinks and water. Plan a safe trip home using a designated driver, ride-share, or public transport.
2. Respect others. Keep interactions professional and inclusive to ensure a positive atmosphere.
3. Ensure personal safety. Stay alert in crowded places, keep track of your drink and belongings. Use Sonder’s 'Track my journey' and 'Check on me' features for peace of mind.
4. Use the buddy system. Attend events with a colleague or friend, and regularly check in for everyone’s wellbeing.
5. Prioritise health and wellbeing. Eat well, stay hydrated, and rest to support your overall health.

For more helpful tips and resources, check out the Sonder Toolkit—your go-to guide for manager support and workplace wellbeing this holiday season.

Whether you're winding down for the festive season, or gearing up for your busiest time of the year, remember there are no off days for Sonder, members can reach out for support via the app 24/7.

Whenever they need it, we'll be here.

Book a demo to learn more