Supercharge Your Issue Management

May 11, 2023

Supercharge Your Issue Management

Using Process Standardization & Digital Tools

Companies that digitize and standardize problem-solving / issue management can resolve issues faster, reduce recurring issues, and dramatically improve supply chain performance.

When used in tandem with the right digital tool, like Regrello, it brings speed, structure, visibility, and greater operating efficiency.

Why You Should Standardize and Digitize Your Issue Management Processes

• Reduce time to resolution
• Reduce the total number of issues long term
• Enable continuous improvement
• Reduce repeat issue deviations
• Improve quality
• Improve performance
• Improve trust and relationship with customers
• Limit manual work and drive collaboration

Issue management and problem-solving processes for product and manufacturing companies have many names 8D, 5C, A3, etc., however, they all address the key goal of identifying, managing, correcting, and preventing issues affecting internal and external stakeholders.

A favorite in the industry is the 8D Problem Solving Process (8D) because it is a team-oriented and structured problem-solving methodology that emphasizes the idea that problems should not be repeated but fixed permanently.

Enabling and driving continuous improvement as it focuses on the origin of the problem by determining root causes and establishing permanent corrective and preventative actions.

Create Standardized Digital Issue Management Process Today

Using Regrello's blueprints you can create a connected, standardized, and digitized Issue Management process.

Just link and connect the Corrective Action Request Blueprint and the Preventative Action Request Blueprint to the 8D Problem Solving Process Blueprint.?

We have included these blueprints in the newsletter below!

To truly digitize and link your processes, try Regrello?FREE?for up to 10 internal team members and 50 external contacts. Customize any of our pre-built Blueprints to collaborate and centralize data, documents, and communication.

8D Problem Solving Process

Info

• Team-oriented and structured problem-solving methodology that emphasizes the idea that problems should not be repeated but fixed permanently.
• It drives collaboration and alignment between a company, its suppliers, and its customers to proactively solve and manage issues.?
• The goal is to identify, manage, correct, and prevent issues affecting internal and external stakeholders.

How to Use

• This Blueprint is a step-by-step guide to plan, manage, and execute an issue / problem cross-functionally internally and with external partners.
• This process can be easily adapted and updated to specific needs.

Key Stages

Go to Blueprint

Corrective Action Request (CAR)

Info

• A Corrective Action Request (CAR) process allows companies to resolve and document ad-hoc or systemic issues to drive continuous improvement.
• A team will work to contain the problem, complete a root cause analysis and implement long-lasting corrective actions.

How to Use

• This Blueprint is a step-by-step guide to plan, manage, and execute a Corrective Action Request (CAR) process cross-functionally internally and with external partners.
• It can be connected to a larger problem solving process like the 8D Problem Solving Process Blueprint.

Key Stages

Go to Blueprint

Preventative Action Request (PAR)

Info

• A Preventative Action Request (PAR) is a way to recognize and document a potential cause or risk of a problem before it happens.
• It starts by proactively observing or identifying the cause and evaluating the risks, assigning it to a person or a team that will assess the situation and will create a mitigation plan or implement a solution to attempt to minimize the likelihood of the occurrence of the problem.

How to Use

• This Blueprint is a step-by-step guide to plan, manage, and execute a Preventative Action Request (PAR) process cross-functionally internally and with external partners.
• It can be connected to a larger problem solving process like the 8D Problem Solving Process Blueprint.

Key Stages

Go to Blueprint

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