Success Stories

Showcasing real-world examples of businesses that have leveraged Acumatica to achieve remarkable results, including increased efficiency, cost savings, and revenue growth.

INTRODUCTION: For some weeks back, we have been looking at ERP and its transformative power for every business problem or challenges. Our focus has been on Acumatica as the most outstanding ERP solution that covers every business needs, we trust you have learnt a lot. Today we will be discussing a remarkable achievement a business like yours had though Acumatica, the challenges they faced, the solution Acumatica gave and the outcome

Here we go

Cave Direct: How Acumatica Revolutionized a Craft Beer Distributor's Operations

When it comes to craft beer distribution, few names shine as brightly as Cave Direct. What started as a humble hobby importing unique brews in 1979 has evolved into the UK's largest craft beer distributor. Cave Direct boasts a selection of over 600 craft beers from global suppliers and serves more than 2,000 pubs. They even operate a vibrant 300-seat bar in East London, where they showcase their latest offerings to pub executives.

CHALLENGES

However, the remarkable growth came with its own set of challenges. The company's legacy Sage system had served them well for two decades, but it was starting to show its age. Tracking an inventory of 600 craft beers across four warehouses via spreadsheets proved cumbersome. Manual data entry was necessary as their financial and inventory systems were disconnected. Sage 50 simply couldn't provide the online ordering options and flexibility Cave Direct desired.

The legacy system's reporting capabilities were limited, and the process of updating spreadsheets and managing inventory across four separate warehouses was complex and time-consuming. Sales teams lacked real-time visibility into inventory, leading to challenges in managing customer orders efficiently.

SOLUTION

But every great challenge comes with an equally great solution. Cave Direct decided to seek a modern, cloud-based ERP system. They wanted a platform that could support online ordering, multi-currency capabilities, and real-time inventory management. Acumatica emerged as the clear choice, thanks to its cloud-based flexibility, real-time features, and a focus on continuous improvements.

Cave Direct's deployment of Acumatica couldn't have come at a better time. The company sailed through the uncertainties of Brexit and the tumultuous waves of the COVID-19 pandemic with a business platform that provided transparency into real-time inventory. The sales team, equipped with real-time visibility, expedited their sales process, enhancing customer satisfaction by reducing callbacks due to stockouts.

OUTCOME

With Acumatica in place, the company gained full control of their inventory, streamlined their operations, and provided better support to customers. They were able to direct their webstore to draw inventory from a central location during the pandemic, seamlessly transitioning from serving restaurants and pubs to distributing directly to consumers.

Moreover, Acumatica proved invaluable when dealing with the complexities of Brexit taxes. The system automatically calculated excise duties, alleviating the need for intricate manual calculations, a task that was particularly daunting with varying alcohol percentages in the products.

Cave Direct's path to success didn't stop there. Acumatica's automation capabilities facilitated their complex business processes. For instance, when an item was added to a sales order, the system automatically calculated any required deposits. In the case of kegs, the system not only added deposits but also informed the warehouse about equipment needs, making the entire process smoother.

Today, Cave Direct operates with a modern, cloud-based ERP platform that offers unparalleled inventory transparency and seamless e-commerce integration. Acumatica empowers the sales team to focus on what they do best – selling, without the worry of backend complexities. It's transformed their business, given them real-time stock information, and the confidence to continue growing.

Their story showcases how Acumatica can revolutionize operations, providing a roadmap for businesses aiming to thrive in a fast-paced industry. Cave Direct's journey is a testament to the power of modern ERP solutions in fostering growth, boosting transparency, and creating a seamless path to success.

CONCLUSION: In the end, Cave Direct's success showcases that the right technology isn't just a solution; it's a catalyst for growth and a bridge to an exciting future. The story of Cave Direct and Acumatica is a reminder that in business, those who embrace change with the right tools can reach new heights.

Cave Direct's journey with Acumatica serves as a beacon of what's possible. It's a testament to the fact that with the right partner, technology, and determination, any challenge can be turned into an opportunity for success.

Cave Direct's story is an inspiration, and it leaves us with one clear message: The path to success is paved with innovation, powered by technology, and guided by a passion for excellence.

Schedule a demo with us to see how your business needs could be solved with the right technology