Success in 2020 Meant Finding Our Relocated Cheese

2020 has been a year for the books, right?

Few, if any, health and patient advocates or care managers will tell you that 2020 has been a good business year, much less a good year personally.

But those of you who know me and my thought process, know that I like to look at every challenge as an opportunity. And with that in mind, it’s a good opportunity to point out the important lesson that those who have survived 2020 in business have learned:

We have learned what to do when someone moves our cheese. 

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