Stuck in an AI pilot rut? Here's how to get it right

Leo Tolstoy famously wrote in Anna Karenina, “All happy families are alike; each unhappy family is unhappy in its own way.” After talking with over 250 companies in a variety of industries around the world and successfully working with dozens of companies in manufacturing, logistics & transportation, and consumer packaged goods, we have concluded that while there are many ways for companies to fail at deploying their AI pilots at scale, there are also some surprisingly common mindsets and behaviors among companies that succeed in deploying AI. We describe them here.