Stress Less & Negotiate Better Using Text & Online Communication

This week’s featured episode, Text Message Negotiation Mastery with Veronica Cravener, Esq., is perfect for those looking to learn how to negotiate more effectively via email and text messages!?

I can’t think of a more relevant topic for today’s world.

Veronica Cravener is an attorney and mediator who specializes in online dispute resolution. After taking some quick data, she began to notice how higher settlement rates were for her online meditations as compared to those that took place in person.?

These findings made her curious, so in addition to her mediation work, she has recently begun exploring the reasons why an online format may be a better option for our most difficult negotiations.?

One theory is that the nature of text or online communication actually protects us against those rising tensions that lead to anger and/or the fight or flight response. Not only are we no longer bound by the limitations of physical space (sitting in a small room for hours), we are also given more time to reflect on what has been presented and respond appropriately.?

Essentially -? emotional tension remains low and intentional (and productive) communication increases.?

While settlement rates may be higher, Veronica reminded listeners that the mediation process itself will be longer.?

In fact, moving at a slower pace is one of Veronica’s three key tools for negotiating over text messages and online communication.?

Starting with pace, she recommends slowing things down by only asking one question at a time and sticking to one topic at a time. The process may be a bit slower, but because participants are experiencing less stress, they are not only more likely to remain engaged, but more likely to develop more creative solutions that work for all parties.?

Pace flows seamlessly into Veronica’s second tool for online negotiations.

Check out the episode to learn what that tool is and more!?

What do you think is the biggest challenge to online/text communication? Share your thoughts below!

This Week On Negotiate Anything:

How to Overcome the Fear of Difficult Conversations: LinkedIn Live Event

In this episode of Negotiate Anything, Kwame Christian discusses the origins of fear, practical ways to overcome it, and the benefits of managing fear in negotiations. Discover how fear can be a catalyst for growth and success.

Listeners will learn:

• How to overcome fear and unlock your negotiation potential?
• Practical strategies for managing fear in negotiations?
• The benefits of fear management for successful negotiations

Mastering Conversations: Say the Right Thing with Kenji Yoshino

Kenji Yoshino is the Chief Justice Earl Warren Professor of Constitutional Law at NYU as well as the Faculty Director of the Meltzer Center for Diversity, Inclusion and Belonging. After years working in the DEI space, he joined Negotiate Anything to talk about his book Say the Right Thing and share tips for those struggling to say the right thing in conversations about identity.

Listeners will learn:

• How to overcome the fear of saying the wrong thing
• How to use curiosity to better manage emotions in identity conversations
• The 4 elements of a successful apology

Nonverbal Communication Mastery: Joe Navarro’s Engagement Secrets

According to Joe Navarro , retired FBI agent and founder of Body Language Academy, every little thing we do in a negotiation- from posture, to hand gestures, to how we drink a glass of water - matters. In this episode of Negotiate Anything, Navarro shares his advice for those looking to elevate their influence and negotiate successfully despite any obstacle.

Listeners will learn:?

• How to successfully negotiate despite feeling like you have no leverage
• The messages our body language communicates
• How to overcome cultural barriers in body language?

How to Work With (Almost) Anyone: Insights from Michael Bungay Stanier

In this episode, negotiation expert Kwame Christian sits down with ?? Michael Bungay Stanier , bestselling author and coaching guru. They delve into the secrets of building thriving working relationships through the power of five essential questions.

Listeners will learn:

• Five essential questions that can transform your working relationships
• Practical strategies to prepare, maintain, and enhance connections with colleagues, clients, and superiors
• Insights from renowned coach Michael Bungay Stanier on building thriving working relationships that lead to success

Don’t forget to subscribe to?Negotiate Anything?( the #1 negotiation podcast in the world) on Apple Podcasts, Google Podcasts, and Spotify.?

Have a wonderful weekend!

Kwame

CEO & Founder of American Negotiation Institute

#negotiation?#sales?#business