Stress-free Holiday returns for online retailers
Tony Jasinski
Passionate about driving Growth and Innovation in Logistics & Fulfillment
InPost parcel lockers are great for Stress-free Returns.
https://returns.inpost24.ca/
E-commerce & Couriers - Sign up now, still not too late. https://inpost24.ca/en/get-in-touch
Return your parcel to a locker of your choice. (locations hosts: Loblaws, Petro Canada, Shell) https://inpost24.ca/en/for-you/where-is-your-locker
E-commerce retailers love the Christmas season’s sales surge – less-loved is the inevitable wave of January returns. The “boomerang” month after the holidays sees more returns than any other time of the year. But prepared online retailers can leverage these returns to create satisfied, loyal customers – and even set up their online stores to reduce returns in the first place.
Just how good does my return policy need to be?
The short answer? Pretty darned good.
That’s because roughly 2 out of 3 Canadian online shoppers feel that easy returns are important. Nearly 20 per cent of them take the time to compare2 return policies across brands before making a purchase. If shoppers don’t like your return policy (or if they can’t find it), they’re less likely to give you their business – which can have a crucial impact on your holiday season success......