Strengthening Partnerships in Tourism: The LimaTours Experience

In the world of tourism, where every experience counts, strong relationships are critical to success. Today, we share insights from three industry leaders who have cultivated an enriching partnership with LimaTours, highlighting their memorable experiences and their expectations for the future.?

Testimonials of Confidence??

Alfonso Hartad - General Manager of Expan Tours?(Chile)

The history of collaboration between Expan Tours and LimaTours goes back 15 years. Alfonso recalls how, from the beginning, a close relationship based on mutual trust was established. “LimaTours is not just a supplier, they are our friends in Peru,” he says with a smile. Their commitment to customer service is evident: “They are always available, respond quickly and have an exceptional service culture. You can tell they care about our customers,” Alfonso adds. This synergy has allowed them to face market challenges together with confidence, especially in uncertain times.??

Daniel Benians - Managing Director of Distinctive Americas??(UK)

For Daniel, the relationship with LimaTours has been transformative. Since joining LimaTours in 2007, he has felt supported every step of the way. “They don't just respond to our messages; they take the time to understand our needs and adapt,” he says. Daniel also highlights the importance of the interactive sales materials LimaTours provides, which makes it easy to connect with clients. “The way they personalize each experience makes us feel that they really care about us and our travelers,” he says, evoking a feeling of camaraderie.??

Maria Chahud - General Manager of Pentagrama??(Peru - USA)

Maria shares how, during the pandemic, collaboration with LimaTours became even more crucial. At a time when many were struggling, LimaTours stood out for their unconditional support, helping their team navigate the storm. “Their ability to innovate and adapt is admirable. We share the same goal: to satisfy the client and grow together,” she reflects. Innovation has been a constant in their relationship, and Maria highlights how they have worked together to develop new itineraries that reflect Peru's rich cultural and natural diversity.?

Experiences with LimaTours??

The anecdotes shared by these leaders are a testament to the impact LimaTours has on the lives of those who travel with them. Alfonso recalls a very special birthday in Cusco, where LimaTours surprised him and his partner with an emotional birthday song at a museum in Yucay, creating a moment they will treasure forever. Daniel recalls a fam trip where the camaraderie felt palpable. “It was an incredible experience; it was not only about exploring destinations, but creating bonds and indelible memories,” he says enthusiastically. Maria also highlights LimaTours' support in developing new circuits in Cusco, reflecting their shared commitment to continuous improvement.?

The road ahead????

Looking ahead, the collaboration with LimaTours presents an exciting opportunity. Alfonso mentions the need to integrate technology and human skills, adapting to new tourism trends. Daniel hopes that LimaTours will continue to cultivate these relationships, remaining flexible to market needs. Maria, for her part, is optimistic about strengthening the alliance, with the vision of creating new experiences that benefit both companies and travelers.??

The collaboration with LimaTours has been a journey driven by mutual trust, constant innovation and a passion for creating unforgettable experiences for travelers. With 68 years leading tourism in Peru, and always backed by great strategic partners, we look to the future with optimism, convinced that the best is yet to come.?