Streamlining workflows: How ServiceNow and SoftwareOne drive efficiency

If you find yourself immersed in the technology industry today for your career or simply as an enthusiast (and let’s face it – most of us are), then you’re certainly no stranger to the phrase, “The only constant is change.” Should you embrace change with open arms or caution, maybe even a bit of both, another constant remains – the speed at which things are evolving and changing.

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The good news? With the speed of all this change, there are services and partners that are trained for the marathon ahead and are ready to help you prepare and run along with you. By choosing the right technologies and teammates, you can achieve personal records you didn’t even know were possible.

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In this edition of The SoftwareOne Scoop, we talk about how you can become more agile and gain speed by harnessing the right technologies, the recent milestones SoftwareOne has achieved with its expertise and partnership with ServiceNow , and the announcement of an exciting upcoming event to start taking your tech agility training to the next level.

SoftwareOne paves a clear path for achieving your goals with ServiceNow

Our training was off the ground and running in 2018— when SoftwareOne first started partnering with ServiceNow. Fast forward to 2024, our global ServiceNow teams are steadfast in their tireless work to deliver end-to-end solutions such as IT Service Management, IT Asset Management (ITAM), IT Operations Management (ITOM), and remain dedicated to helping clients manage their entire Application Portfolio.

What can you expect?

Organizations gain access to experienced, certified technical consultants and business analysts through SoftwareOne's ServiceNow Support Services. You can be confident that your instances are running efficiently and that your capacity issues are being addressed by leveraging the knowledge and skills of our certified consultants. Here are the different areas in which SoftwareOne's Support Services can help you:?

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ITSM and Platform - SoftwareOne ensures a solid, secure, scalable platform. This allows you to focus on adding value to your business, increasing employee experience, increasing service and operations collaboration, and reducing the time needed to resolve the issue.

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ITAM - To help you navigate this highly regulated industry, we'll help your organization establish the proper governance and processes to help increase visibility, reduce risk, and manage software licenses and agreements more effectively.? Ask about our Beniva Software Optimization!

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CMDB, CSDM & ITOM - Our goal is to help you maintain a healthy configuration management database using tools and skilled professionals. We can also help organizations achieve a Service Aware CMDB with alignment to Common Services Data Model.?

Training that doesn’t quit – your partner in fueling the finish line

If you’ve ever trained for a race, you know there’s more to it than simply running. To reach your goals, you must eat well, sleep well, and start running shorter distances before heading out to finish 26.2. The same concept applies to big digital transformation projects and goals.

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Think of SoftwareOne as your all-encompassing technology trainer. As a ServiceNow Elite Partner holding service specializations as a reseller, advanced platform, consultant, and implementer, our experts are here to create customizable solutions that fit your current state and end goal.

SoftwareOne North America is excited to share that it?has reached a significant milestone in its?ServiceNow journey! We’re thrilled to announce that we’ve recently completed two?Product Line Achievements (PLAs)?in?Software Asset Management (SAM) and ITOM Visibility.

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ServiceNow’s?Product Line Achievements (PLAs)?recognize outstanding partners who’ve showcased their expertise, capabilities, and customer triumphs across a range of impactful products.?

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Further, we’ve also achieved Validated Practice – now one of three in the world for SAM, and one of four Validated Practices globally for ITOM Visibility.

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Ready to see our dedication in action? Learn how we help organizations optimize and gain visibility into their IT environments.

ServiceNow Knowledge is power

Power up your training regimen and gain speed in your digital transformation by saving your spot at ServiceNow Knowledge – a three-day event with your success in mind. Experience engaging keynotes and live demos, dynamic breakouts, and networking with like-minded industry professionals.

As a proud silver sponsor of this year’s event, SoftwareOne is excited to embark on this journey with you, and our team of experts is here to help you every step of your ServiceNow journey.

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And that’s the scoop! We’d love to hear from you. What did you like? What do you want to see more of? Leave us a comment below????so we can make sure we’re serving up the best content for you. And don't forget to subscribe????so you don’t miss our next edition!??