Streamline Attendance at Your Event With Online Ticket Sales

Wood County Fair, an iconic event celebrating its 150th anniversary this year, has transformed its ticketing process by partnering with Eventeny. Spearheaded by Event Organizer Paul Perry, this collaboration introduced online ticket sales and pre-registration for the first time in the fair's century-and-a-half-long history. The results were remarkable, including reduced waiting times, happier volunteers, and an overall streamlined ticketing process.

In an interview with Paul Perry, he shed light on the fair's journey from using a competing point-of-sale (POS) system to adopting Eventeny's advanced event management platform. The transition was rooted in necessity, as the old system—described as prone to outages and technical glitches—proved cumbersome for both event staff and attendees. One volunteer candidly noted, "I honestly think it would slow us down more when we used it."

Paul Perry shared these thoughts, "The Eventeny system was far more user friendly; the old system would crash a lot and there were a lot of technical issues." The shift to Eventeny marked a pivotal moment for the fair, and this year they extended attendees the option to pre-order tickets online.

This innovation was most impactful during the fair's Concert Night, where a majority of tickets were pre-ordered. This change enabled event staff to efficiently clear a line of 500 people in under half an hour, a historic achievement for Wood County Fair. Eventeny's mobile app became a crucial tool for staff, offering unparalleled versatility.

The app's adaptability was invaluable as it could be downloaded on a wide range of smartphones and tablets. This empowered staff to remain mobile and promptly send out additional ticket scanners during peak times, effectively reducing waiting times. Notably, the app streamlined the process for group check-ins, allowing multiple tickets within a group to be scanned with a single click. Paul detailed how this feature expedited entry, "I could scan them all at once and just say, 'OK, you're good, enjoy the show,' which was a huge help."

The partnership with Eventeny extended beyond technology, as Paul Perry appreciated the on-site support and exemplary customer service provided by the Eventeny team. Reflecting on the collaboration, Perry remarked, "It was a huge asset having the onsite support... On the customer service side you guys nailed it."

The Wood County Fair's journey from a legacy point-of-sale system to a modern, streamlined event management platform exemplifies the transformative power of technology and partnership. As the fair commemorated its 150th anniversary, this milestone collaboration with Eventeny not only enhanced the attendee experience but also set a new standard for efficiency in event management. Wood County Fair's success story echoes across the fairgrounds; to discover how Eventeny can elevate your event, visit Eventeny.com. Join the ranks of successful events like Wood County Fair and unlock the potential for seamless event management!