[Strategy & Business] - for a quick mindset transformation ??
Ionut Catalin CONDRUZ
??COO (Europa) ??| Team Coach | Trainer & Course Creator | Business Adviser
No single methodology fits every company, but there is a set of information that can be adapted to a variety of situations.
[Reflection] Strategic business transformation questions brainstorming exercise: Today versus YoY??
- Which customers are your business serving?
- What channels do you use to service them?
- Whom do you / will you compete with?
- What is / will be your competitive advantage?
- Where do / will your margins come from?
- What skills/capabilities make you unique?
- In what end product market do you participate?
Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.
A business may take on digital transformation for several reasons. But by far, the most likely reason is that they have to: It's a survival issue. In the wake of the pandemic, an organization's ability to adapt quickly to supply chain disruptions, time to market pressures, and rapidly changing customer expectations has become critical.
What does a digital transformation framework look like?
For instance, these digital transformation elements are often cited:
- Customer experience
- Operational agility
- Culture and leadership
- Workforce enablement
- Digital technology integration
How can I measure ROI on digital transformation? First, ask if you’re taking enough risks. Next, consider best practices regarding digital transformation metrics:
- Set initial metrics in advance
- Develop micro-metrics for agile experiments: The goal is to learn and adjust.
- Incorporate business outcomes: Look at strategic impact (e.g., revenue growth, lifetime customer value, time to market), operational impact (e.g., productivity improvements, scale, operational efficiencies), and cost impact.