Strategies can leaders use to promote a culture of celebration and positive reinforcement??

Why is it important for leaders to actively engage in positive interactions with their team members??

Which leaders' behaviors or responses discourage or even destroy team collaboration??

ACTIVE-CONSTRUCTIVE Response: The leader actively engages in the conversation, expressing genuine enthusiasm, asks questions about the accomplishment, showing a keen interest in the team's work.

RESULT: An improved and open relationship and much closer collaboration. It encourages the report to feel valued, appreciated, and motivated to continue contributing to the team's success.

ACTIVE-DESTRUCTIVE Response: The leader responds with mixed emotions, offering criticism or downplaying the significance of the achievement. They might express envy or make negative comments.

RESULT: A hindered collaboration and challenging atmosphere. The person may feel discouraged, unappreciated, or even resentful or demotivated.

PASSIVE-CONSTRUCTIVE Response: The leader offers a passive response, such as a smile and a nod, without actively engaging in the conversation or asking questions.

RESULT: While not detrimental, this may not support collaboration. It signals approval but lacks the depth of engagement that can foster a stronger relationship and strengthen collaboration. It's neutral in its impact.

PASSIVE-DESTRUCTIVE Response: The leader shows disinterest or neglects the employee, perhaps by changing the subject or not responding at all.

RESULT: This response can significantly hinder collaboration. The person may interpret it as indifference or a lack of appreciation, leading to decreased morale and a potential breakdown in communication.


Leaders??Get actively engaged in conversations??Celebrate successes??Show genuine interest in your teams' achievements??You will foster psychological safety, a collaborative and productive work environment and have happy staff around who will take care of your happy clients.

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