STRATEGIC HUMAN RESOURCE BUSINESS PARTNER

Participation in Meetings

Assisting in the achievement of a meeting's objectives while taking into account the needs and possible contributions of others by using suitable interpersonal styles and techniques.

Important Steps

Makes the current situation clearer by gathering, providing, and summarizing facts and making sure everyone understands.

Develops ideas, both own and from others; looks for, formulates, and develops recommendations; suggests procedures.

Promotes consensus—Works to create consensus over goals and course of action.

Uses effective interpersonal skills—Builds strong bonds with others by making them feel important, involved, and supported during conversations (enhances self-esteem, empathizes, involves, discloses, supports).

Typical Workplace Tasks In a meeting, raise questions to get technical issues clarified.

Respond at a meeting to the opinions of others. In a meeting, expand on other people's ideas.

In a meeting, voice your thoughts and opinions. In a meeting, demonstrate your professional expertise.

In a meeting, take a position on topics that might not be popular.

Engage in productive and active participation in meetings.

Effectively communicate facts or points of contention during a meeting.

Invite others to share their thoughts during a meeting.

Take part in meetings where information is shared or problems are solved.

Remarks

Meeting Leadership and Participation should not be used in tandem. For positions/roles where the incumbent is in charge of running meetings, use Meeting Leadership; for roles where simply participation is required, use Meeting Participation.

Talking things out

Effectively examining options and stances in order to arrive at decisions that are accepted and supported by all parties.

Important Steps

Explains the current circumstances and considers the wants, worries, and starting stances of all parties, including one's own.

Determines areas of agreement and disagreement—Creates a common ground by emphasizing points of agreement; concentrates efforts by highlighting points of conflict.

Maintains focus on the topic at hand by managing interpersonal interactions and dealing with emotions and conflict in a productive way.

Cultivates one's own and others' ideas—collaborates to solve problems by coming up with ideas for alternate viewpoints and methods and then honestly and fairly assessing them.

Increases support for preferred alternatives by highlighting their value in relation to the demands of the other party, addressing concerns by highlighting their benefits, and drawing attention to issues with undesired alternatives.

Promotes consensus—Applies a give-and-take procedure that takes into account the fundamental needs of each side in order to find a win-win solution.

Typical Workplace Tasks

Engage in negotiations on terms, agreements, and understandings with various parties, including as vendors, departments, senior management, customers, regulatory authorities, and special interest groups.

Schedules and deliverables should be discussed with clients.

Discuss financial terms with clients outside of your company. Arbitrate disputes about procedures or policies.

Solve problems by putting up alternate viewpoints and assessing them in a transparent and equitable manner.

Discuss the terms of agreements or contracts.

Work contract negotiations are necessary.

Engage in commercial partnership negotiations.

Remarks

The ability It is recommended that negotiations be limited to terms, conditions, and agreements (e.g., labor contracts, legal contracts, commercial alliances, or vendor relationships) constitute a significant portion of the position. Clear negotiation circumstances are defined by an unclear win-lose conclusion, major outcomes at stake that will have an impact over a lengthy period of time, and a perceived disagreement with differing aims.

Arranging and Scheduling

Deciding on a plan of action for oneself and other people to guarantee effective completion of work.

Important Actions

Prioritize: Determines which tasks and activities are more and less important, and when necessary, rearranges priorities.

Ascertains resources and tasks: Ascertains project or assignment needs by decomposing them into tasks; identifies necessary tools, materials, and personnel; and arranges with partners both inside and outside the organization.

Schedules: Provides enough time to finish tasks on one's own and for others; prevents scheduling conflicts; creates milestones and timeframes.

Leverages resources: Uses people, departments, procedures, and equipment that are available to accomplish tasks quickly and effectively.

Stays focused—Makes efficient use of time and keeps distractions and unrelated problems from interfering with finishing tasks.

Examples of Workplace Tasks

Arrange how you will spend your own time to do different activities.

Make time for your own work so that the most crucial tasks are completed.

Utilize a tickler file or calendar to arrange appointments, tasks, etc.

Plan your work with other divisions or areas.

Create project or significant assignment plans that include the tasks, resources, and deadlines.

Create project schedules or milestone charts. Arrange to meet with coworkers, staff members, vendors, customers, and other parties.

Get the materials ready for any presentations or projects.

Adapt the schedule to high-priority events that arise during the week.

Give others advice and work with their schedules to take care of urgent client concerns.

Sync personal schedule and priorities with other people's and customers' needs.

Recognize and trust the "experts" across departments who are qualified to handle and resolve unique issues.

Schedule your own work with little to no help or monitoring.

Give time and money (business) resources first priority.

Create and carry out project plans.

Remarks

Planning, Organizing, and Managing Work (Including Time Management) should not be used in tandem. Managing Work (Includes Time Management) and Planning and Organizing are closely related as they both involve several crucial tasks. When a position or role demands its holders to schedule their own and others' time and activities, use Planning and Organizing. Planning other people's time and activities is not limited to keeping a written calendar or setting up meetings. For a job or role to be justified in using the Planning and Organizing skill, additional planning and organizing behaviors must be present.

Focus on Quality (Attentiveness to Detail)

Completing tasks by taking into account all relevant factors, regardless of size; demonstrating care for all facets of the work; precisely verifying procedures and assignments; and exercising patience over an extended length of time.

Important Steps

Respects protocols: Pays close attention to detail and adheres to established protocols when performing activities at work.

Assures superior results—keeps a close eye on job procedures, assignments, and final outputs to make sure there are no mistakes, omissions, or flaws.

Takes action: As appropriate, takes the initiative to address quality issues or informs others of them.

Typical Workplace Tasks

Check the quality of a job by going over every aspect.

Accurately fill out orders, reports, and other paperwork.

Check your own work for mistakes or omissions.

To guarantee correctness and completeness, go over each document and make any necessary edits.

Notify impacted internal and external clients of modifications as soon as possible.

Make sure a task is completed in its entirety.

Remember a lot of little information and don't let any go by.

Find and fix mistakes in the work before distributing it.

Verify that every detail in each step of the process has been finished.

Verify if the correspondence is free of errors.

In contrast with:

Work Standards. This competency centers on having high expectations, putting forth a lot of effort, and accepting accountability for errors.

In order to prevent mediocre results, quality orientation emphasizes paying close attention to all the little things and facets of a task or process.

It places more emphasis on outcomes than it does on accepting accountability or personal responsibility.

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