Strata Trust Company Review 2024: Legit or Not?
When looking into an investment company, it's essential to do thorough research to ensure your money is in good hands.
STRATA Trust Company, with over 15 years in the market, boasts exceptional customer service and a commitment to excellence, as evidenced by their A+ BBB rating and high client satisfaction scores.
Their proactive approach to improving services and addressing concerns makes them a reliable choice for your investment needs.
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History of Strata Trust Company
Strata Trust Company began its journey in 2008, providing clients with self-directed IRA solutions that suit their individual requirements.
Over the years, they have built a strong reputation for themselves by empowering independent-minded investors with various alternative investment custody options.
With a team that has amassed over?50 years of collective experience, Strata Trust Company has managed to achieve?$2 billion in customer assets?under their custody.
Strata's Position in the Market
As a result of their commitment to offering straightforward self-directed IRA options for empowered investors, Strata Trust Company has emerged as a front-runner in the industry.
They have successfully aided clients in taking control of their investment portfolios by offering a wide variety of options to tailor their own path to retirement.
Their continued innovation and growth have established Strata as a dominant player in their field, unlocking unlimited investment opportunities, including Traditional IRAs, Roth IRAs, SEP, and SIMPLE IRAs.
Key Locations and Contact Information
Strata Trust Company is headquartered in Waco, TX, with their main offices located at Woodway Drive.
In order to cater to their clientele effectively, Strata Trust Company encourages clients to submit requests or inquiries via their?Service Request form?to ensure a speedy response.
They prioritize client satisfaction and are dedicated to maintaining their commitment to delivering excellent service.
As you embark on your journey with Strata Trust Company, their proficient team will provide you with the necessary tools to optimize your investments and attain financial success.
By choosing the right type of IRA that suits your needs, you can take charge of your investment portfolio and potentially grow your wealth with tax-advantaged benefits.
Services Offered
At STRATA Trust Company, they offer a range of services to empower independent-minded investors with alternative investment custody options.
Let's explore the various services provided by the company to help you take control of your investment portfolio.
Self-Directed IRA Services
STRATA Trust Company specializes in offering?self-directed IRA services?that enable investors to leverage their personal knowledge, business expertise, or social awareness to invest in a wide array of options, while enjoying tax-advantaged growth.
They provide a user-friendly platform that allows you to easily navigate and manage your investments in assets like real estate, precious metals, and more.
Alternative Investment Custody
In addition to traditional IRA options, STRATA Trust Company also provides?custody services for alternative investments.
These investments can diversify your portfolio beyond conventional stocks, bonds, and mutual funds.
Examples of alternative investments include private equity, hedge funds, promissory notes, and even cryptocurrency.
Partnering with STRATA, you can unlock unlimited investment options and confidently take control of your retirement portfolio.
IRA Account Types
STRATA Trust Company offers a variety of?IRA account types?to meet the diverse needs of its clients.
These include:
By offering these diverse IRA account types, STRATA Trust Company aims to provide you with the resources and support necessary to carve your unique path to a successful retirement.
How to Open an Account with Strata Trust Company
Step 1: Account Setup Process
Opening an account with STRATA Trust Company is simple and straightforward.
First,?choose the type of IRA?that fits your needs, such as Traditional IRAs, Roth IRAs, SEP IRAs, or SIMPLE IRAs.
After selecting the appropriate IRA type, you'll need to complete the necessary paperwork and submit it to the company.
Step 2: Documentation Requirements
To open an account, you will be required to provide some basic personal and financial information.
This may include your name, address, Social Security number, and employment details.
Additionally, you might need to submit some form of identification, such as a driver's license or passport.
Make sure to have these documents readily available when you start the account setup process to expedite the process.
Step 3: Online Access and Management
Once your account is set up and funded, you'll be granted?online access?to manage and oversee your investments.
The online portal provides an intuitive user experience and allows you to conveniently track your account's performance, make transactions, and receive important updates.
With a self-directed IRA from STRATA Trust, you're in control of your investment portfolio, and you can use your personal knowledge, business expertise, or social awareness to invest in a wide array of options while enjoying tax-advantaged growth.
Take advantage of this hands-on approach to investing and carve out your own path to retirement.
Pricing Structure
At Strata Trust Company, they offer a straightforward fee structure for self-directed IRAs (SD IRAs) that is designed to empower investors on their path to retirement.
This section will provide you with an overview of their fee schedule, along with a comparison to competitors in the industry.
Fee Schedule
The fees associated with Strata Trust Company's SD IRA services include account setup fees, annual account fees, and ongoing maintenance costs.
Here are some of the primary fees you will encounter:
It's essential to note that these fees may vary based on the types of investments and transactions you perform within your account.
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Comparison with Competitors
When evaluating the pricing structure of Strata Trust Company, it is crucial to compare it with their competitors in the self-directed IRA industry.
In general, their fees are competitive, particularly considering their breadth of investment options and their focus on providing excellent customer service.
While it is not possible to provide an exhaustive comparison here, Strata Trust Company's annual account fee of $100 and account setup fee of $50 are generally in line with other providers in the industry.
Note that some competitors may have lower setup fees or offer different fee structures depending on the assets held within the account.
To make sure you're making an informed decision, remember to review the fee schedules of other providers you're considering and compare their fees, services, and investment options alongside Strata Trust Company.
Customer Experiences
In this section, we will discuss customer experiences with STRATA Trust Company, including review aggregates, client testimonials, and customer service feedback.
Review Aggregates
There are various review aggregates where you can find feedback on STRATA Trust Company.
Notably, the company has?Trustpilot reviews?and is also rated by the?Better Business Bureau.
Ratings range from 1-star to 5-star reviews, giving a comprehensive view of clients' experiences.
Google reviews are another good source for gauging customer satisfaction.
Client Testimonials
Some clients have shared their experiences with STRATA Trust Company on various platforms.
One example is a?positive review?from February 27, 2024, praising the company for its swift and professional response to account inquiries and transactions.
The customer expressed how STRATA Trust became their go-to company for investments due to their pleasant and competent services.
In another?testimony?from December 28, 2023, the client commended STRATA Trust for its best-in-class services, citing outstanding staff's dedication to solving issues and having a digital workflow process that exceeds the competition.
Customer Service Feedback
While there are plenty of satisfied clients, some customers have also shared their concerns regarding STRATA Trust Company.
A?complaint?brought up an account liquidation process, mentioning a $250 fee for closing an account as excessive.
However, it's crucial to remember that every experience is different and varies from client to client.
If you are considering STRATA Trust Company, it is beneficial to review various sources to gather a more objective understanding of customer experiences, keeping in mind both the positive and negative feedback.
Strata Trust Personnel
At the core of Strata Trust Company's success is its exceptional team of dedicated professionals, all committed to providing the highest level of service and expertise to their clients.
Leadership Team
At the helm of Strata Trust Company is a?leadership team?with years of collective experience in the financial and investment sectors.
Some key members of the team include Kelli Click, the President, Mary Bickham, the Vice President of Client Services, and Jeff Thompson, Managing Director of Compliance.
Kelli Click brings a wealth of knowledge and experience in the self-directed IRA industry.
Her commitment to empowering independent-minded investors and understanding their unique needs has helped shape the company's direction and growth.
Staff Expertise and Responsiveness
The staff at Strata Trust Company consists of professionals with a diverse range of skills and expertise.
From account management to compliance, they work tirelessly to provide top-notch service to their clients.
Some notable staff members include Cory and Kati, who are both known for their efficiency and responsiveness, as well as Elissa Jones, a valuable member of the team for her dedication and knowledge in the industry.
Heather and Michelle Maruri are also excellent examples of Strata Trust's commitment to professionalism and client support.
They consistently provide helpful insights and assistance, making them indispensable assets to the company.
In addition, the team at Strata Trust, including dedicated staff members like Joshua, excels in being polite and supportive to clients, even during times of higher demand, such as the 2024 Total Solar Eclipse.
Despite the challenges, the team at Strata Trust works diligently to maintain their commitment to delivering excellent service to all clients.
The combination of a strong leadership team and a skilled staff has contributed to Strata Trust Company's success in offering straightforward self-directed IRA options and empowering investors to carve out their own path to retirement.
With their dedication to client satisfaction and professionalism, the?Strata Trust personnel?play a vital role in helping investors achieve their financial goals.
Frequently Asked Questions
In this section, we will address some common questions related to STRATA Trust Company.
We will explore topics such as the company's primary services, ownership, and location.
So, let's dive in and clarify your doubts about this reputable financial institution!
Q1: What does Strata Trust Company do?
At STRATA Trust Company, they offer a range of?self-directed IRA options?for savvy investors who want to carve out their unique path to retirement.
By using your personal knowledge, business expertise, or social awareness, you can diversify your portfolio while enjoying tax-advantaged growth in a wide array of investment options.
These options include Traditional IRAs, Roth IRAs, SEP IRAs, and SIMPLE IRAs.
Q2: Who owns Strata Trust Company?
STRATA Trust Company is an independent trust company that operates under Horizons Trust Company.
Horizons Trust Company acquired STRATA in 2017, and they continue to provide innovative and reliable financial solutions through STRATA.
Q3: Where is Strata Trust Company located?
STRATA Trust Company has its?headquarters at 7901 Woodway Drive, Suite 200, Waco, TX 76712, United States.
Conclusion
In this review of the Strata Trust Company, you'll find that they have received various ratings across different platforms.
On?Trustpilot, customers express their satisfaction with Strata's swift and professional responses.
On the other hand, their rating on the?Better Business Bureau website?is only 1.5 stars out of 5 with an A+ business rating.
Strata Trust Company currently manages over $3 billion in assets with more than 30,000 investors trusting them with their investments in?real estate, precious metals, crowdfunding, and private equity?Crow Creek.
In the world of alternative investments, Strata Trust Company holds a strong position with their wide range of investment offerings.
However, as an investor, you should always conduct thorough research and review multiple sources before making any decisions.