Strapping, Tools and Machinery

HOW TO AVOID THE DREADED STRAPPING TRAPS

Questions to Ask When Purchasing Strapping Tools

Purchasing strapping tools is a significant decision for your business. To ensure you make an informed choice, here are essential questions you should ask:

Warranty Coverage:

Examine the warranty details carefully. Some manufacturers categorize expensive components like motors and circuit boards as "wearing parts." It's crucial to note that these are often not covered by warranties.

Proven Reliability:

How long has the tool been available on the market? The reason this matters is that replacement parts are typically manufactured using the same design as the original tool. Avoid waiting for design flaws and defects to be rectified after your purchase to prevent recurring issues.

Embrace Established Technology:

New technology can be risky. Review the return policy details and don't be swayed solely by flashy features. Focus on the fundamental functions your tool needs: tensioning, sealing, and cutting.

Parts and Service Availability:

Ensure that all necessary parts are guaranteed to be consistently in stock.

Alternative Service Options:

Explore alternative sources for parts and service. Having options is essential to minimize downtime. Verify whether these parts are accessible to anyone, including tool repair centers.

Beware of Proprietary Traps:

Exercise caution if the answer to question #5 is no. Falling into a "Strap Trap" can be detrimental. Beware of sales tactics that make it difficult to find replacement parts. Proprietary parts and patented strapping products can become obsolete, leaving you stranded with no alternatives.

Don't Be at Their Mercy:

Many customers find themselves in a difficult situation due to reliance on a single parts and service source. This tactic is often used to drive strapping sales at higher prices, regardless of the quality of service provided.

At GAPCO, we're dedicated to helping companies like yours avoid these traps. We've not only assisted businesses in avoiding these pitfalls but also rescued many from them. We're here to serve you and would be grateful for the opportunity to audit your individual situation and provide solutions based on our 40+ years of experience.