A Story of Smart Solutions After an Accident - Diminished Auto Value Calculator

Emma, a busy professional in her mid-30s, was driving home from work when a distracted driver rear-ended her at a red light. While she was unharmed, her car—a sedan she had lovingly purchased from Lakeside Auto Dealership—suffered visible damage to the bumper and trunk. Frustrated and unsure where to begin, Emma remembered the Collision Life Cycle Program App her dealership had recommended at the time of purchase.

The Smart Move - Diminished Auto Value Calculator Usage

Emma quickly opened the app on her phone. A friendly interface greeted her with clear instructions:

• Step 1: Take three photos of the car's damage.
• Step 2: Submit the photos for an instant appraisal.
• Step 3: Relax while the system does the rest.

Emma followed the steps, snapping pictures of the damage from different angles. Within moments of submitting them, she received a notification: “Your appraisal is being prepared.” At the same time, the app notified Lakeside Auto Dealership about Emma's accident.? Diminished Auto Value Calculator in what it does.

The Power of Instant Estimates

Within minutes, Emma’s phone chimed again—her estimate was ready. The appraisal detailed the cost of repairing her car, which included labor, parts, and paint. No waiting. No calling around to body shops. Just fast, reliable information in the palm of her hand.

A Dealer’s Opportunity

Meanwhile, Lakeside Auto Dealership’s service department received Emma's notification. Recognizing her as a loyal customer, they sprang into action. A service advisor called Emma to express concern and offer her the benefits of the Collision Life Cycle Program, including:

• A $2,500 Diminished Value Policy, free for one year, to offset the reduced resale value of her car after the repair.
• Waived deductible of up to $500, saving her money out of pocket.
• Assurance that all repairs would use OEM parts to maintain her vehicle's performance and safety standards.
• Complimentary towing and rental services to keep her life moving while her car was in the shop.

The advisor also reminded Emma of the program's ultimate convenience: everything from estimates to repair coordination could be handled through the app.

Problem Solved

Impressed by the dealership’s proactive approach and the simplicity of the app, Emma agreed to have Lakeside handle the repair. With the estimate already prepared by Estimatics and the dealership coordinating the process, she felt relieved and confident in her decision. The repair went smoothly, and her car was restored to its original condition.

The Takeaway

Emma’s story demonstrates how dealerships, armed with smart tools like the Collision Life Cycle Program, can transform a frustrating experience into a seamless one. For customers like Emma, it’s more than just convenience—it’s peace of mind in the moments when they need it most. For the dealership, it’s an opportunity to build loyalty, trust, and long-term relationships.

Wouldn’t you want your dealership to be the hero in your customers’ stories too? ??