Stopping Drop-Offs With This One Simple Question
Paul Gough
#1 Best Selling Author | CEO & Founder of the Paul Gough Physio Rooms | International Speaker and Business Coach | Helping Private Practice Owners Succeed | paulgough.com
On this episode of the show, we're joined in the Paul Gough Physio Rooms with special guest, one of Northern Ireland's Top Physio Clinic Owners - Gav Noble (Gav is one of the many Physical Therapists involved in our Global Community of successful Physical Therapy Business Owners). On this show, we discuss what to do if patients try to "drop off" schedule...
When you watch the show here’s what you’ll discover:
* What to do if patients try to drop-off schedule
* HOW to keep patients on schedule
* The single most simple question to ask patients so they STAY with you
* Why patients drop-off in the first place
* The importance of setting patient expectations so they complete their full plan of care
* And so much more...
If you’re a cash-based or OON owner and you regularly lose clients who give up and resort to the bigger INN hospital systems - just because it’s cheaper - then this Episode is perfect for you.
Even if you are an INN provider and you’re getting patients who want to drop off - this will show you how to keep them on.
Enjoy the show…
…and when you head over to the Youtube Channel hit subscribe - leave us a comment to let us know your biggest take away - I release new staff training, marketing tips and videos packed full of business lessons daily.
Watch the show when you click here.
Sincerely,
Paul Gough
Check out Paul’s Best Selling Books for Physical Therapists on Marketing, Hiring and Selling:
https://www.paulgough.com/books
For more PT Business Education Material:
Connect with Paul Gough on Social Media:
– The Physical Therapy Business School Podcast
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PAUL GOUGH is a multi-time No.1 bestselling author of The New Patient Accelerator Method, The Physical Therapy Hiring Solution, To Sell is Healthy, and The Healthy Habit. He is also a former professional soccer physical therapist turned successful clinic owner from the UK (a country where healthcare is free). He is the founder of the Paul Gough Physio Rooms – a successful cash pay clinic he started from a spare room in his home with no money down and with no business or marketing skills. He has since scaled his clinic from one to four locations, and zero to $1m in cash pay revenue and he now helps clinic owners all across America and around the world to get more cash pay patients using his proven systems.