Stopped at Mark's Midtown Coney and Chatted with Cyndi Lyon from OTAVA.
Michael Kroon
Sales Director @ Total Compliance Tracking | Streamlining Compliance Efforts
A few days back I had a chance to catch up with Cyndi Lyon at Mark's Mid-Town Coney Island. For the record I had no Diet Mt. Dew and No Coneys. ( That's a first-right)
Cyndi, just graduated with her Master's Degree from Michigan State University in Customer Experience Management ( MS-CXM) Congratulations Cyndi. If you would like to learn more about her and her journey, check her out on LinkedIn, https://www.dhirubhai.net/in/cyndilyon/
Now, you see Total Compliance Tracking, Cyndi and OTAVA have the same values on this subject while we serve clients on 6 different Continents and help with over 145 different Compliance Certifications, it's all about the customer and the experience.
Check out this link, on how we helped Maintain Sanity, while Managing an Overwhelming Annual Compliance Audit. https://learn.totalcompliancetracking.com/tct-case-study-otava
CX Strategist | Customer- Centricity | Cultural Transformation | Operational Excellence | Human Centered Design | JTBD | MS-CXM
6 个月It's always a pleasure to catch up with you, Michael Kroon - When you focus on your customers and their unique challenges and needs, the experience becomes what differentiates.