Stop sending proposals!

Stop sending proposals!

Converting your pipeline into actual sales seems to be a common problem in todays uncertain business environment. How often do you do loads of work to create a proposal and the client doesn't get back to you? Then you have the demoralising task of chasing for a response...!

We have had great success with many clients on using a different approach to this problem, which put simply is?stop?sending proposals (unless it’s a formal response to a tender or RFP). The alternative is do all the decision-making live (or virtual) and achieve an emotional close during the meeting. Then, rather than sending a long proposal, you just send a short confirmation.

The benefits of this are :

  • You ask for their decision at the point when the person is emotionally engaged with you; instead of when they happen to find your proposal in their inbox.
  • You deal with any objections or adjustments in real time. (Rather than them going straight to the price line on your proposal and getting cold feet)
  • You only need to write a short confirmation covering the points that are important to them. Much better than having to write a complex proposal covering everything that you think they might want to know about – which just makes it complicated fir them to make a decision!
  • You get a yes or a no very quickly, there is no limbo, there is no 'maybe' - a good client would never not give a direct answer.

If this sounds attractive then there is some training and systems required to achieve an emotional close during the sales meeting. There is certainly a defined process that leads clients to be comfortable making a decision on a sales meeting which is too much detail for this post but we would really happy to share if you are interested. This approach also requires you to be able to give prices and terms live on the sales call so a decision can be made. This also requires the sales team to have quick access to this information rather than going away and producing a proposal in their own time.

We have seem some dramatic improvements in conversion rates using this simple mindset shift in how to convert enquiries into sales.?So if you don’t already do it this way…I encourage you to give it a try.

Dylan Winn-Brown

Squarespace Expert | We build beautiful websites that are easy to manage ??

2 个月

Great article David Haimes quick question - with this approach would you also look to collect payment on the call or just get a verbal yes/no?

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Trevor Peake

Watchkeeper and Maintenance Manager at St Ives National Coastwatch Institution

1 年

Glad to see you are still at it David

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Stuart Crook

Partner at Wellers, Chair of Experience Oxfordshire

1 年

A great point David, we rely on these things in the professional services world. The approach and balance for delivery and expectation management is key in how these fit in the cycle. But they are not the be all and end all.

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Simon Grime

Board Advisor | Growth Accelerator | Healthcare | Data, Technology | Strategy | Consultant

1 年

Amen! - I used to run workshops on how to get sales teams to stop sending proposals - to ultimately improve conversion and the $$ forecasting

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Marthe Neus

NPD | Cosmetics | Strategy | Project management | Led over 150 projects to success | Prince 2 qualified

1 年

Hi David, Very interesting post. Would you mind sharing more information with me?

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